html {
    min-height: 100%;
    scroll-behavior: smooth;
}

body {
    color: #888ea8;
    height: 100%;
    font-size: 0.875rem;
    overflow-x: hidden;
    overflow-y: auto;
    letter-spacing: 0.0312rem;
    font-family: 'Open Sans', sans-serif;
}

.kapchat-main-wrapper h1,
.kapchat-main-wrapper h2,
.kapchat-main-wrapper h3,
.kapchat-main-wrapper h4,
.kapchat-main-wrapper h5,
.kapchat-main-wrapper h6 {
    color: #3b3f5c;
/*    font-weight: 600!important;*/
}

.kapchat-main-wrapper :focus {
    outline: none;
}

.kapchat-main-wrapper ::-moz-selection {
    /* Code for Firefox */
    color: #fff;
    background: rgb(201 106 25);
}

.kapchat-main-wrapper ::selection {
    color: #fff;
    background: rgb(201 106 25);
}
.kapchat-main-wrapper .feedback-success-sec{
    display: flex;
    align-items: center;
    justify-content: center;
    border-radius: 8px;
    background: #FAFCFB;
    box-shadow: 0px 2px 8px 0px rgba(0, 0, 0, 0.10);
    padding: 10px;
}
.kapchat-main-wrapper .feedback-success-sec .fcs-text{
    color: #4CAF50;
    font-size: 18px;
    font-style: normal;
    font-weight: 400;
    line-height: normal;
}
.kapchat-main-wrapper p {
    width: auto;
    font-size: inherit;
    line-height: inherit;
    font-weight: normal;
    margin: 0;
}

.kapchat-main-wrapper hr {
    margin-top: 20px;
    margin-bottom: 20px;
    border-top: 1px solid #f1f2f3;
}

.kapchat-main-wrapper strong {
    font-weight: 600;
}

.kapchat-main-wrapper code {
    color: #e7515a;
}

.kapchat-main-wrapper select.form-custom::-ms-expand {
    display: none;
}

.kapchat-main-wrapper .custom-file-input:focus~.custom-file-label {
    border: 1px solid #ced4da;
    box-shadow: none;
}

.kapchat-main-wrapper .custom-file-input:focus~.custom-file-label::after {
    border: none;
    border-left: 1px solid #ced4da;
}

.kapchat-main-wrapper .lead a.btn.btn-primary.btn-lg {
    margin-top: 15px;
    border-radius: 4px;
}

.kapchat-main-wrapper .jumbotron {
    background-color: #f1f2f3;
}

.kapchat-main-wrapper .mark,
mark {
    background-color: #ffeccb
}

.kapchat-main-wrapper .code-section-container {
    margin-top: 20px;
    text-align: left;
}

.kapchat-main-wrapper .toggle-code-snippet {
    border: none;
    background-color: transparent!important;
    padding: 0px!important;
    box-shadow: none!important;
    color: #888ea8!important;
    margin-bottom: -24px;
    border-bottom: 1px dashed #bfc9d4;
    border-radius: 0;
}

.kapchat-main-wrapper .toggle-code-snippet svg {
    color: #1b55e2;
}

.kapchat-main-wrapper .code-section {
    padding: 0;
    height: 0;
}

.kapchat-main-wrapper .fl1 {
/*    flex-grow: 1;*/
    flex: 1;
/*    border: 1px solid #EAEAEA;*/
    display: flex;
    justify-content: center;
}

.kapchat-main-wrapper .fl6 {
/*    flex-grow: 3;*/
    flex: 1;
/*    border: 1px solid #EAEAEA;*/
    display: flex;
    justify-content: center;
}

.kapchat-footer-sec-poweredby div{
    border-right: 1px solid #eaeaea;
    border-top: 1px solid #eaeaea;
}

.kapchat-footer-sec-poweredby div:last-of-type{
    border-right: none;
}

.kapchat-footer-sec-poweredby div:first-of-type{
    border-left: 1px solid #eaeaea;
}

.kapchat-main-wrapper .kapchat-footer-sec-poweredby a {
    color: #18191F;
    text-decoration: none;
    display: flex;
    align-items: center;
    justify-content: center;
    padding: 5px;
    -webkit-transition: background 1s;
    transition: background 1s;
    width: 100%;
    font-size: 12px;
    font-style: normal;
    font-weight: 600;
    line-height: normal;
}

.kapchat-main-wrapper .kapchat-footer-sec-poweredby a:hover {
    opacity: 0.8;
}

.kapchat-main-wrapper .code-section-container.show-code .code-section {
    margin-top: 20px;
    height: auto;
}

.kapchat-main-wrapper .code-section pre {
    margin-bottom: 0;
    height: 0;
    padding: 0;
    border-radius: 6px;
}

.kapchat-main-wrapper .code-section-container.show-code .code-section pre {
    height: auto;
    padding: 22px;
}

.kapchat-main-wrapper .code-section code {
    color: #fff;
}


/* Icon List */

.kapchat-main-wrapper .list-icon {
    list-style: none;
    padding: 0;
    margin-bottom: 0;
}

.kapchat-main-wrapper .list-icon li:not(:last-child) {
    margin-bottom: 15px;
}

.kapchat-main-wrapper .list-icon svg {
    width: 18px;
    height: 18px;
    color: #1b55e2;
    margin-right: 2px;
    vertical-align: sub;
}

.kapchat-main-wrapper .list-icon .list-text {
    font-size: 14px;
    font-weight: 600;
    color: #515365;
    letter-spacing: 1px;
}

.kapchat-main-wrapper a {
    color: #18191F;
    outline: none;
    text-decoration: none;
}

.kapchat-main-wrapper a:hover {
    color: #555555;
    text-decoration: none
}

.kapchat-main-wrapper a:focus {
    outline: none;
    text-decoration: none
}

.kapchat-main-wrapper button:focus,
.kapchat-main-wrapper textarea,
.kapchat-main-wrapper textarea:focus {
    outline: none;
}

.kapchat-main-wrapper .btn-link:hover {
    text-decoration: none
}

.kapchat-main-wrapper span.blue {
    color: #1b55e2
}

.kapchat-main-wrapper span.green {
    color: #8dbf42
}

.kapchat-main-wrapper span.red {
    color: #e7515a
}


/*      Form Group Label       */

.kapchat-main-wrapper .form-group label,
.kapchat-main-wrapper label {
    font-size: 14px;
    color: #595959;
    letter-spacing: 1px;
    line-height: 24px;
}


/*  Disable forms     */

.kapchat-main-wrapper .custom-control-input:disabled~.custom-control-label {
    color: #d3d3d3;
}


/*      Form Control       */

.kapchat-main-wrapper .form-control {
    height: auto;
    border: 1px solid #bfc9d4;
    color: #3b3f5c;
    font-size: 15px;
    letter-spacing: 1px;
    /*height: calc(1.4em + 1.4rem + 2px);*/
    padding: .35rem 1.25rem;
    border-radius: 6px;
}

.kapchat-main-wrapper .form-control:focus {
    box-shadow: 0 0 5px 2px rgba(194, 213, 255, 0.6196078431372549);
    color: #3b3f5c;
}

.kapchat-main-wrapper .form-control::-webkit-input-placeholder {
    color: #acb0c3;
    font-size: 15px;
}

.kapchat-main-wrapper .form-control::-ms-input-placeholder {
    color: #acb0c3;
    font-size: 15px;
}

.kapchat-main-wrapper .form-control::-moz-placeholder {
    color: #acb0c3;
    font-size: 15px;
}

.kapchat-main-wrapper .form-control:focus::-webkit-input-placeholder {
    color: #d3d3d3;
    font-size: 15px;
}

.kapchat-main-wrapper .form-control:focus::-ms-input-placeholder {
    color: #d3d3d3;
    font-size: 15px;
}

.kapchat-main-wrapper .form-control:focus::-moz-placeholder {
    color: #d3d3d3;
    font-size: 15px;
}

.kapchat-main-wrapper .form-control.form-control-lg {
    font-size: 19px;
    padding: 11px 20px;
    ;
}

.kapchat-main-wrapper .form-control.form-control-sm {
    padding: 7px 16px;
    font-size: 13px;
}


/*      Custom Select       */

.kapchat-main-wrapper .custom-select {
    height: auto;
    border: 1px solid #f1f2f3;
    color: #3b3f5c;
    font-size: 15px;
    padding: 8px 10px;
    letter-spacing: 1px;
    background-color: #f1f2f3;
}

.kapchat-main-wrapper .custom-select.custom-select-lg {
    font-size: 18px;
    padding: 16px 20px;
}

.kapchat-main-wrapper .custom-select.custom-select-sm {
    font-size: 13px;
    padding: 7px 16px;
}

.kapchat-main-wrapper .custom-select:focus {
    box-shadow: none;
    border-color: #1b55e2;
    color: #3b3f5c;
}


/*      Form Control File       */

.kapchat-main-wrapper .form-control-file {
    width: 100%;
    color: #5c1ac3;
}

.kapchat-main-wrapper .form-control-file::-webkit-file-upload-button {
    letter-spacing: 1px;
    padding: 9px 20px;
    text-shadow: none;
    font-size: 12px;
    color: #fff;
    font-weight: normal;
    white-space: normal;
    word-wrap: break-word;
    transition: .2s ease-out;
    touch-action: manipulation;
    cursor: pointer;
    background-color: #5c1ac3;
    box-shadow: 0px 0px 15px 1px rgba(113, 106, 202, 0.2);
    will-change: opacity, transform;
    transition: all 0.3s ease-out;
    -webkit-transition: all 0.3s ease-out;
    border-radius: 4px;
    border: transparent;
    outline: none;
}

.kapchat-main-wrapper .form-control-file::-ms-file-upload-button {
    letter-spacing: 1px;
    padding: 9px 20px;
    text-shadow: none;
    font-size: 14px;
    color: #fff;
    font-weight: normal;
    white-space: normal;
    word-wrap: break-word;
    transition: .2s ease-out;
    touch-action: manipulation;
    cursor: pointer;
    background-color: #5c1ac3;
    box-shadow: 0px 0px 15px 1px rgba(113, 106, 202, 0.2);
    will-change: opacity, transform;
    transition: all 0.3s ease-out;
    -webkit-transition: all 0.3s ease-out;
    border-radius: 4px;
    border: transparent;
    outline: none;
}

.kapchat-main-wrapper .form-control-file.form-control-file-rounded::-webkit-file-upload-button {
    -webkit-border-radius: 1.875rem !important;
    -moz-border-radius: 1.875rem !important;
    -ms-border-radius: 1.875rem !important;
    -o-border-radius: 1.875rem !important;
    border-radius: 1.875rem !important;
}

.kapchat-main-wrapper select.form-control.form-custom {
    display: inline-block;
    width: 100%;
    height: calc(2.25rem + 2px);
    vertical-align: middle;
    background: #fff url(../../../../www.css3transition.com/demo/chat-bot-html-template/img/arrow-down.html) no-repeat right .75rem center;
    background-size: 13px 14px;
    -webkit-appearance: none;
    -moz-appearance: none;
    appearance: none;
}


/*      Form Control Custom File       */

.kapchat-main-wrapper .custom-file {
    height: auto;
}

.kapchat-main-wrapper .custom-file input {
    height: auto;
}

.kapchat-main-wrapper .custom-file-label {
    height: auto;
    border: 1px solid #f1f2f3;
    color: #3b3f5c;
    font-size: 15px;
    padding: 8px 10px;
    letter-spacing: 1px;
    background-color: #f1f2f3;
}

.kapchat-main-wrapper .custom-file-label::after {
    height: auto;
    padding: 8px 12px;
    color: #515365;
}


/*      Input Group      */

.kapchat-main-wrapper .input-group button:hover,
.kapchat-main-wrapper .input-group .btn:hover,
.kapchat-main-wrapper .input-group button:focus,
.kapchat-main-wrapper .input-group .btn:focus {
    transform: none;
}

.kapchat-main-wrapper .input-group .input-group-append .input-group-text svg {
    color: #888ea8;
}

.kapchat-main-wrapper .input-group:hover .input-group-append .input-group-text svg {
    color: #1b55e2;
    fill: rgba(27, 85, 226, 0.23921568627450981);
}
.cb-pending{
    background-color: #f5b133;
    color: #fff;
    color: #fff;
    padding: 4px 10px;
    border-radius: 5px;
    font-weight: 800;
    font-size: 13px;
}

/*      Validation Customization      */

.kapchat-main-wrapper .invalid-feedback {
    color: #e7515a;
    font-size: 13px;
    font-weight: 700;
    letter-spacing: 1px;
}

.kapchat-main-wrapper .valid-feedback {
    color: #8dbf42;
    font-size: 13px;
    font-weight: 700;
    letter-spacing: 1px;
}

.kapchat-main-wrapper .valid-tooltip {
    background-color: #8dbf42;
}

.kapchat-main-wrapper .invalid-tooltip {
    background-color: #e7515a;
}

.kapchat-main-wrapper .dropdown-toggle:after {
    display: none;
}

.kapchat-main-wrapper .dropup .dropdown-toggle::after {
    display: none;
}

.kapchat-main-wrapper .dropright .dropdown-toggle::after {
    display: none;
}

.kapchat-main-wrapper .dropleft .dropdown-toggle::before {
    display: none;
}

.kapchat-main-wrapper .dropdown-toggle svg.feather[class*="feather-chevron-"] {
    width: 15px;
    height: 15px;
    vertical-align: middle;
}

.kapchat-main-wrapper .btn {
    padding: 0.25rem 1rem;
    text-shadow: none;
    font-size: 14px;
    color: #3b3f5c;
    font-weight: normal;
    white-space: normal;
    word-wrap: break-word;
    transition: .2s ease-out;
    touch-action: manipulation;
    cursor: pointer;
    background-color: #f1f2f3;
    box-shadow: 0px 2px 5px 0 rgb(0 0 0 / 10%);
    will-change: opacity, transform;
    transition: all 0.3s ease-out;
    -webkit-transition: all 0.3s ease-out;
}

.kapchat-main-wrapper .btn svg {
    width: 20px;
    height: 20px;
    vertical-align: bottom;
}

.kapchat-main-wrapper .btn.rounded-circle {
    height: 40px;
    width: 40px;
    padding: 8px 8px;
}

.kapchat-main-wrapper .btn:hover,
.kapchat-main-wrapper .btn:focus {
    color: #3b3f5c;
    background-color: #f1f2f3;
    border-color: #d3d3d3;
    -webkit-box-shadow: 0 2px 5px 0 rgba(0, 0, 0, .16), 0 2px 10px 0 rgba(0, 0, 0, .12);
    -moz-box-shadow: 0 2px 5px 0 rgba(0, 0, 0, .16), 0 2px 10px 0 rgba(0, 0, 0, .12);
    box-shadow: 0 2px 5px 0 #e0e6ed, 0 2px 10px 0 #e0e6ed;
    -webkit-transform: translateY(-3px);
    transform: translateY(-3px);
}

.kapchat-main-wrapper .btn-group .btn:hover,
.kapchat-main-wrapper .btn-group .btn:focus {
    -webkit-transform: none;
    transform: none;
}

.kapchat-main-wrapper .btn.disabled,
.kapchat-main-wrapper .btn.btn[disabled] {
    background-color: #f1f2f3;
    -webkit-box-shadow: none;
    -moz-box-shadow: none;
    box-shadow: none;
    border: 1px solid rgba(0, 0, 0, 0.13)
}

.kapchat-main-wrapper .btn.disabled:hover,
.kapchat-main-wrapper .btn.btn[disabled]:hover {
    cursor: not-allowed
}

.kapchat-main-wrapper .btn .caret {
    border-top-color: #0e1726;
    margin-top: 0;
    margin-left: 3px;
    vertical-align: middle
}

.kapchat-main-wrapper .btn+.caret,
.kapchat-main-wrapper .btn+.dropdown-toggle .caret {
    margin-left: 0
}

.kapchat-main-wrapper .btn-group>.btn,
.btn-group .btn {
    padding: 8px 14px;
}

.kapchat-main-wrapper .btn-group-lg>.btn,
.kapchat-main-wrapper .btn-group-lg .btn {
    font-size: 1.125rem;
}

.kapchat-main-wrapper .btn-group-lg>.btn,
.kapchat-main-wrapper .btn-lg,
.kapchat-main-wrapper .btn-group>.btn.btn-lg,
.kapchat-main-wrapper .btn-group .btn.btn-lg {
    padding: .625rem 1.5rem;
    font-size: 16px;
}

.kapchat-main-wrapper .btn-group-lg>.btn,
.kapchat-main-wrapper .btn-group-lg .btn {
    font-size: 1.125rem;
}

.kapchat-main-wrapper .btn-group-sm>.btn,
.kapchat-main-wrapper .btn-sm,
.kapchat-main-wrapper .btn-group>.btn.btn-sm,
.kapchat-main-wrapper .btn-group .btn.btn-sm {
    font-size: 0.6875rem;
}

.kapchat-main-wrapper .btn-group .dropdown-menu {
    border: 1px solid #e0e6ed;
    box-shadow: rgba(113, 106, 202, 0.2) 0px 0px 15px 1px;
    padding: 10px;
    border-width: initial;
    border-style: none;
    border-color: initial;
    border-image: initial;
}

.kapchat-main-wrapper .btn-group .dropdown-menu a.dropdown-item {
    border-radius: 5px;
    font-size: 12px;
    font-weight: 700;
    color: #888ea8;
    padding: 11px 8px;
}

.kapchat-main-wrapper .btn-group .dropdown-menu a.dropdown-item:hover {
    background-color: #f1f2f3;
}

.kapchat-main-wrapper .btn-group .dropdown-menu a.dropdown-item svg {
    cursor: pointer;
    color: #888ea8;
    margin-right: 6px;
    vertical-align: middle;
    width: 20px;
    height: 20px;
    fill: rgba(0, 23, 55, 0.08);
}

.kapchat-main-wrapper .btn-group .dropdown-menu a.dropdown-item:hover svg {
    color: #1b55e2;
}

.kapchat-main-wrapper .dropdown:not(.custom-dropdown-icon) .dropdown-menu {
    order: none;
    border: 1px solid #81624d;
    z-index: 899;
    box-shadow: rgb(113 106 202 / 20%) 0px 0px 15px 1px;
    padding: 10px;
    border-image: initial;
    padding-top: 30px;
    padding-bottom: 30px;
}

.kapchat-main-wrapper .dropdown:not(.custom-dropdown-icon) .dropdown-menu a.dropdown-item {
    font-size: 12px;
    font-weight: normal;
    color: #50504f;
    padding: 11px 8px;
    border-radius: 6px;
    text-shadow: none;
    font-weight: 700;
}

.kapchat-main-wrapper .dropdown:not(.custom-dropdown-icon) .dropdown-menu a.dropdown-item.active,
.kapchat-main-wrapper .dropdown:not(.custom-dropdown-icon) .dropdown-menu a.dropdown-item:active {
    background-color: transparent;
    color: #3b3f5c;
    font-weight: 700;
}

.kapchat-main-wrapper .dropdown:not(.custom-dropdown-icon) .dropdown-menu a.dropdown-item:hover {
    color: #888ea8;
    background-color: #f1f2f3;
}

.kapchat-main-wrapper .btn-primary:not(:disabled):not(.disabled).active:focus,
.kapchat-main-wrapper .btn-primary:not(:disabled):not(.disabled):active:focus,
.kapchat-main-wrapper .show>.btn-primary.dropdown-toggle:focus,
.kapchat-main-wrapper .btn-secondary:not(:disabled):not(.disabled).active:focus,
.kapchat-main-wrapper .btn-secondary:not(:disabled):not(.disabled):active:focus,
.kapchat-main-wrapper .show>.btn-secondary.dropdown-toggle:focus,
.kapchat-main-wrapper .btn-success:not(:disabled):not(.disabled).active:focus,
.kapchat-main-wrapper .btn-success:not(:disabled):not(.disabled):active:focus,
.kapchat-main-wrapper .show>.btn-success.dropdown-toggle:focus,
.kapchat-main-wrapper .btn-info:not(:disabled):not(.disabled).active:focus,
.kapchat-main-wrapper .btn-info:not(:disabled):not(.disabled):active:focus,
.kapchat-main-wrapper .show>.btn-info.dropdown-toggle:focus,
.kapchat-main-wrapper .btn-danger:not(:disabled):not(.disabled).active:focus,
.kapchat-main-wrapper .btn-danger:not(:disabled):not(.disabled):active:focus,
.kapchat-main-wrapper .show>.btn-danger.dropdown-toggle:focus,
.kapchat-main-wrapper .btn-warning:not(:disabled):not(.disabled).active:focus,
.kapchat-main-wrapper .btn-warning:not(:disabled):not(.disabled):active:focus,
.kapchat-main-wrapper .show>.btn-warning.dropdown-toggle:focus,
.kapchat-main-wrapper .btn-secondary:not(:disabled):not(.disabled).active:focus,
.kapchat-main-wrapper .btn-secondary:not(:disabled):not(.disabled):active:focus,
.kapchat-main-wrapper .show>.btn-secondary.dropdown-toggle:focus,
.kapchat-main-wrapper .btn-dark:not(:disabled):not(.disabled).active:focus,
.kapchat-main-wrapper .btn-dark:not(:disabled):not(.disabled):active:focus,
.kapchat-main-wrapper .show>.btn-dark.dropdown-toggle:focus,
.kapchat-main-wrapper .btn-outline-primary:not(:disabled):not(.disabled).active:focus,
.kapchat-main-wrapper .btn-outline-primary:not(:disabled):not(.disabled):active:focus,
.kapchat-main-wrapper .show>.btn-outline-primary.dropdown-toggle:focus,
.kapchat-main-wrapper .btn-outline-success:not(:disabled):not(.disabled).active:focus,
.kapchat-main-wrapper .btn-outline-success:not(:disabled):not(.disabled):active:focus,
.kapchat-main-wrapper .show>.btn-outline-success.dropdown-toggle:focus,
.kapchat-main-wrapper .btn-outline-info:not(:disabled):not(.disabled).active:focus,
.kapchat-main-wrapper .btn-outline-info:not(:disabled):not(.disabled):active:focus,
.kapchat-main-wrapper .show>.btn-outline-info.dropdown-toggle:focus,
.kapchat-main-wrapper .btn-outline-danger:not(:disabled):not(.disabled).active:focus,
.kapchat-main-wrapper .btn-outline-danger:not(:disabled):not(.disabled):active:focus,
.kapchat-main-wrapper .show>.btn-outline-danger.dropdown-toggle:focus,
.kapchat-main-wrapper .btn-outline-warning:not(:disabled):not(.disabled).active:focus,
.kapchat-main-wrapper .btn-outline-warning:not(:disabled):not(.disabled):active:focus,
.kapchat-main-wrapper .show>.btn-outline-warning.dropdown-toggle:focus,
.kapchat-main-wrapper .btn-outline-secondary:not(:disabled):not(.disabled).active:focus,
.kapchat-main-wrapper .btn-outline-secondary:not(:disabled):not(.disabled):active:focus,
.kapchat-main-wrapper .show>.btn-outline-secondary.dropdown-toggle:focus,
.kapchat-main-wrapper .btn-outline-dark:not(:disabled):not(.disabled).active:focus,
.kapchat-main-wrapper .btn-outline-dark:not(:disabled):not(.disabled):active:focus,
.kapchat-main-wrapper .show>.btn-outline-dark.dropdown-toggle:focus {
    box-shadow: none;
}

.kapchat-main-wrapper .btn.focus,
.kapchat-main-wrapper .btn:focus,
.kapchat-main-wrapper .btn-success:focus,
.kapchat-main-wrapper .btn-info:focus,
.kapchat-main-wrapper .btn-danger:focus,
.kapchat-main-wrapper .btn-warning:focus,
.kapchat-main-wrapper .btn-secondary:focus,
.kapchat-main-wrapper .btn-dark:focus,
.kapchat-main-wrapper .btn-outline-success:focus,
.kapchat-main-wrapper .btn-outline-info:focus,
.kapchat-main-wrapper .btn-outline-danger:focus,
.kapchat-main-wrapper .btn-outline-warning:focus,
.kapchat-main-wrapper .btn-outline-secondary:focus,
.kapchat-main-wrapper .btn-outline-dark:focus .btn-light-default:focus,
.kapchat-main-wrapper .btn-light-primary:focus,
.kapchat-main-wrapper .btn-light-success:focus,
.kapchat-main-wrapper .btn-light-info:focus,
.kapchat-main-wrapper .btn-light-danger:focus,
.kapchat-main-wrapper .btn-light-warning:focus,
.kapchat-main-wrapper .btn-light-secondary:focus,
.kapchat-main-wrapper .btn-light-dark:focus {
    box-shadow: none;
}


/*      Default Buttons       */

.kapchat-main-wrapper .btn-primary {
    color: #fff;
    background-color: #a337e1;
    border-color: #1b55e2;
}

.kapchat-main-wrapper .btn-primary:hover,
.kapchat-main-wrapper .btn-primary:focus {
    color: #fff;
    background-color: #1b55e2;
    box-shadow: none;
    border-color: #1b55e2;
}

.kapchat-main-wrapper .btn-primary:active,
.kapchat-main-wrapper .btn-primary.active {
    background-color: #1b55e2;
    border-top: 1px solid #1b55e2
}

.kapchat-main-wrapper .btn-primary.disabled,
.kapchat-main-wrapper .btn-primary.btn[disabled],
.kapchat-main-wrapper .btn-primary:disabled {
    background-color: #1b55e2;
    border-color: #1b55e2;
    -webkit-box-shadow: none;
    -moz-box-shadow: none;
    box-shadow: none
}

.kapchat-main-wrapper .btn-primary.active.focus,
.kapchat-main-wrapper .btn-primary.active:focus,
.kapchat-main-wrapper .btn-primary.active:hover,
.kapchat-main-wrapper .btn-primary.focus:active,
.kapchat-main-wrapper .btn-primary:active:focus,
.kapchat-main-wrapper .btn-primary:active:hover,
.kapchat-main-wrapper .open>.dropdown-toggle.btn-primary.focus,
.kapchat-main-wrapper .open>.dropdown-toggle.btn-primary:focus,
.kapchat-main-wrapper .open>.dropdown-toggle.btn-primary:hover {
    color: #fff !important;
    background-color: #2aebcb;
    border-color: #2aebcb;
}

.kapchat-main-wrapper .btn-primary:not(:disabled):not(.disabled).active,
.kapchat-main-wrapper .btn-primary:not(:disabled):not(.disabled):active,
.kapchat-main-wrapper .show>.btn-primary.dropdown-toggle {
    color: #fff !important;
    background-color: #1b55e2;
    border-color: #1b55e2;
}

.kapchat-main-wrapper .btn-primary .caret {
    border-top-color: #fff
}

.kapchat-main-wrapper .btn-group.open .btn-primary.dropdown-toggle {
    background-color: #c2d5ff
}

.kapchat-main-wrapper .btn-secondary {
    color: #fff !important;
    background-color: #5c1ac3;
    border-color: #5c1ac3;
}

.kapchat-main-wrapper .btn-secondary:hover,
.kapchat-main-wrapper .btn-secondary:focus {
    color: #fff !important;
    background-color: #5c1ac3;
    box-shadow: none;
    border-color: #5c1ac3;
}

.kapchat-main-wrapper .btn-secondary:active,
.kapchat-main-wrapper .btn-secondary.active {
    background-color: #5c1ac3;
    border-top: 1px solid #5c1ac3
}

.kapchat-main-wrapper .btn-secondary:not(:disabled):not(.disabled).active,
.kapchat-main-wrapper .btn-secondary:not(:disabled):not(.disabled):active,
.kapchat-main-wrapper .show>.btn-secondary.dropdown-toggle {
    color: #fff !important;
    background-color: #5c1ac3;
    border-color: #5c1ac3;
}

.kapchat-main-wrapper .btn-secondary.disabled,
.kapchat-main-wrapper .btn-secondary.btn[disabled],
.kapchat-main-wrapper .btn-secondary:disabled {
    background-color: #5c1ac3;
    border-color: #5c1ac3;
    -webkit-box-shadow: none;
    -moz-box-shadow: none;
    box-shadow: none
}

.kapchat-main-wrapper .btn-secondary .caret {
    border-top-color: #fff
}

.kapchat-main-wrapper .btn-info {
    color: #fff !important;
    background-color: #2196f3;
    border-color: #2196f3
}

.kapchat-main-wrapper .btn-info:hover,
.kapchat-main-wrapper .btn-info:focus {
    color: #fff !important;
    background-color: #2196f3;
    box-shadow: none;
    border-color: #2196f3;
}

.kapchat-main-wrapper .btn-info:active,
.kapchat-main-wrapper .btn-info.active {
    background-color: #2196f3;
    border-top: 1px solid #2196f3
}

.kapchat-main-wrapper .btn-info:not(:disabled):not(.disabled).active,
.kapchat-main-wrapper .btn-info:not(:disabled):not(.disabled):active,
.kapchat-main-wrapper .show>.btn-info.dropdown-toggle {
    color: #fff !important;
    background-color: #2196f3;
    border-color: #2196f3;
}

.kapchat-main-wrapper .btn-info.disabled,
.kapchat-main-wrapper .btn-info.btn[disabled],
.kapchat-main-wrapper .btn-info:disabled {
    background-color: #2196f3;
    border-color: #2196f3;
    -webkit-box-shadow: none;
    -moz-box-shadow: none;
    box-shadow: none
}

.kapchat-main-wrapper .btn-info .caret {
    border-top-color: #fff
}

.kapchat-main-wrapper .btn-group.open .btn-info.dropdown-toggle {
    background-color: #bae7ff
}

.kapchat-main-wrapper .btn-success .caret {
    border-top-color: #fff
}


/*-----/Button Light Colors------*/

.kapchat-main-wrapper .btn.box-shadow-none {
    border: none;
}

.kapchat-main-wrapper .btn.box-shadow-none:hover,
.kapchat-main-wrapper .btn.box-shadow-none:focus {
    border: none;
    -webkit-box-shadow: none;
    -moz-box-shadow: none;
    box-shadow: none;
    background-color: transparent;
}

.kapchat-main-wrapper .box-shadow-none {
    -webkit-box-shadow: none !important;
    -moz-box-shadow: none !important;
    box-shadow: none !important;
}

.kapchat-main-wrapper .btn.box-shadow-none:not(:disabled):not(.disabled).active,
.kapchat-main-wrapper .btn.box-shadow-none:not(:disabled):not(.disabled):active,
.kapchat-main-wrapper .show>.btn.box-shadow-none.dropdown-toggle {
    border: none;
    -webkit-box-shadow: none;
    -moz-box-shadow: none;
    box-shadow: none;
    background-color: transparent;
}

.kapchat-main-wrapper .btn-group.open .btn-success.dropdown-toggle {
    background-color: #499249
}

.kapchat-main-wrapper .btn-group>.btn i {
    margin-right: 3px
}


/*      Dropdown Toggle       */

.kapchat-main-wrapper .btn-rounded {
    -webkit-border-radius: 1.875rem !important;
    -moz-border-radius: 1.875rem !important;
    -ms-border-radius: 1.875rem !important;
    -o-border-radius: 1.875rem !important;
    border-radius: 1.875rem !important;
}

.kapchat-main-wrapper .hide {
    display: none !important;
}

.kapchat-main-wrapper .cursor-pointer {
    cursor: pointer;
}

* {
    box-sizing: border-box;
}

.kapchat-main-wrapper .title {
    color: #ffffff;
    text-align: center;
    font-weight: 100;
}

.kapchat-main-wrapper .wrapper {
    height: 520px;
    width: 320px;
    overflow: hidden;
    background-color: white;
    position: fixed;
    top: 100px;
    left: 50%;
    transform: translateX(-50%);
    box-shadow: 0px 3px 3px 0px rgba(50, 50, 50, 0.5);
    transition: 0.3s ease;
}

.kapchat-main-wrapper .wrapper .inner {
    height: 520px;
    padding-top: 64px;
    background: #f2f2f2;
    -ms-overflow-style: none;
    overflow: -moz-scrollbars-none;
}

.kapchat-main-wrapper .wrapper .inner::-webkit-scrollbar {
    width: 0;
}

.kapchat-main-wrapper .wrapper .inner .content {
    padding: 10.66667px;
    position: relative;
    margin-bottom: 32px;
}

.kapchat-main-wrapper .nav {
    position: fixed;
    top: 0;
    left: 0;
    right: 0;
    height: 64px;
    z-index: 100;
    transition: 0.3s ease;
}

.kapchat-main-wrapper .nav .default-nav {
    height: 64px;
    width: 100%;
    position: absolute;
    left: 0;
    top: 0;
    z-index: 110;
    background-color: #f44336;
    border-bottom: 3px solid #ea1c0d;
    color: #ffffff;
    box-shadow: 0px 3px 3px 0px rgba(50, 50, 50, 0.1);
    transition: 0.3s ease;
}

.kapchat-main-wrapper .nav .default-nav .main-nav {
    position: absolute;
    left: 0;
    width: 100%;
    height: 64px;
    top: 0;
    margin: 0;
    padding: 0;
    list-style: none;
    transition: 0.3s ease;
}

.kapchat-main-wrapper .nav .default-nav .main-nav .toggle {
    height: 32px;
    width: 32px;
    background: url(https://s3-us-west-2.amazonaws.com/s.cdpn.io/104946/ic_arrow_back_white_48dp.png);
    background-size: contain;
    margin: 16px;
    float: left;
}

.kapchat-main-wrapper .nav .default-nav .main-nav .toggle:hover {
    cursor: pointer;
}

.kapchat-main-wrapper .nav .default-nav .main-nav .options {
    height: 32px;
    width: 32px;
    background: url(https://s3-us-west-2.amazonaws.com/s.cdpn.io/104946/ic_more_vert_white_48dp.png);
    background-size: contain;
    margin: 16px;
    position: absolute;
    right: 0;
}

.kapchat-main-wrapper .nav .default-nav .main-nav .options:hover {
    cursor: pointer;
}

.kapchat-main-wrapper .nav .default-nav .main-nav .main-nav-item {
    float: left;
    height: 64px;
    margin-right: 50px;
    position: relative;
    line-height: 64px;
    transition: 0.3s ease;
}

.kapchat-main-wrapper .nav .default-nav .main-nav .main-nav-item .main-nav-item-link {
    display: block;
    position: relative;
    height: 64px;
    width: 100%;
    text-align: center;
    line-height: 64px;
    text-decoration: none;
    color: inherit;
    transition: 0.3s ease;
}

.kapchat-main-wrapper .bottom {
    position: fixed;
    bottom: 0;
    left: 0;
    right: 0;
    height: 64px;
    background: #ffffff;
    /* box-shadow: 0px -3px 3px 0px rgba(50, 50, 50, 0.1); */
}

.kapchat-main-wrapper .bottom .input {
    height: 64px;
    background: #ffffff;
    border: none;
    width: calc(100% - 64px);
    position: absolute;
    left: 0;
    top: 0;
    padding: 0 5%;
    resize: none;
    overflow: scroll;
    padding-top: 24px;
    font-weight: 300;
    -ms-overflow-style: none;
    overflow: -moz-scrollbars-none;
}

.kapchat-main-wrapper .bottom .input:focus {
    outline: none;
}

.kapchat-main-wrapper .bottom .input::-webkit-scrollbar {
    width: 0;
}

.kapchat-main-wrapper .bottom .send {
    position: fixed;
    height: 42.66667px;
    width: 42.66667px;
    border-radius: 50%;
    border: 0;
    background: #f44336;
    color: #ffffff;
    bottom: 10.66667px;
    right: 10.66667px;
}

.kapchat-main-wrapper .bottom .send:before {
    content: "";
    background: url(https://s3-us-west-2.amazonaws.com/s.cdpn.io/104946/ic_send_white_48dp.png) no-repeat center center;
    background-size: 25.6px;
    position: absolute;
    top: 0;
    left: 0;
    right: 0;
    bottom: 0;
}

.kapchat-main-wrapper .bottom .send:focus {
    outline: none;
}

.kapchat-main-wrapper .bottom .send:hover {
    cursor: pointer;
}

.kapchat-main-wrapper .message-wrapper {
    position: relative;
    overflow: hidden;
    width: 100%;
    margin: 10.66667px 0;
    padding: 10.66667px 0;
}

.kapchat-main-wrapper .message-wrapper .circle-wrapper {
    height: 42.66667px;
    width: 42.66667px;
    border-radius: 50%;
}

.kapchat-main-wrapper .message-wrapper .text-wrapper {
    padding: 10.66667px;
    min-height: 42.66667px;
    width: 60%;
    margin: 0 10.66667px;
    box-shadow: 0px 1px 0px 0px rgba(50, 50, 50, 0.3);
    border-radius: 2px;
    font-weight: 300;
    position: relative;
    /* word-break: break-all; */
    opacity: 0;
}

.kapchat-main-wrapper .message-wrapper .text-wrapper:before {
    content: "";
    width: 0;
    height: 0;
    border-style: solid;
}

.kapchat-main-wrapper .message-wrapper.them .circle-wrapper,
.kapchat-main-wrapper .message-wrapper.them .text-wrapper {
    float: left;
    background-image: linear-gradient(to right, #673ab7, #813bcb, #9e38de, #bc32ef, #dc22ff);
    color: #fff;
    border-radius: 0 15px 15px 15px;
}

.kapchat-main-wrapper .message-wrapper.them .text-wrapper:before {
    border-width: 0 10px 10px 0;
    border-color: transparent #703bbd transparent transparent;
    position: absolute;
    top: 0;
    left: -9px;
}

.kapchat-main-wrapper .message-wrapper.me .circle-wrapper,
.kapchat-main-wrapper .message-wrapper.me .text-wrapper {
    background: #ff5722;
    float: right;
    color: #333333;
}

.kapchat-main-wrapper .message-wrapper.me .text-wrapper {
    background: #ffffff;
}

.kapchat-main-wrapper .message-wrapper.me .text-wrapper:before {
    border-width: 10px 10px 0 0;
    border-color: #ffffff transparent transparent transparent;
    position: absolute;
    top: 0;
    right: -9px;
}

@media (max-width: 560px) {
    .kapchat-main-wrapper .wrapper {
        width: 100%;
        height: 100%;
        height: 100vh;
        top: 0;
        left: 0;
        transform: translateX(0);
    }
    .kapchat-main-wrapper .wrapper .inner {
        height: 100%;
        height: 100vh;
    }
}

.kapchat-main-wrapper .buttons a {
    display: inline-block;
    border-radius: 20px;
    border: 1px solid #dbd3d3;
    font-size: 16px;
    padding: 5px 20px 5px 20px;
    text-decoration: none;
    margin: 0 5px;
    background-image: linear-gradient(to right, #673ab7, #813bcb, #9e38de, #bc32ef, #dc22ff);
    color: #fff;
}

.kapchat-main-wrapper .buttons a:hover {
    background: #de281b;
    text-decoration: none;
}

.kapchat-main-wrapper .noBg {
    background: none;
}

.kapchat-main-wrapper.dropdown-menu-right {
    top: 50px!important;
    left: 7px!important;
}

.kapchat-main-wrapper .modal {
    position: absolute;
    top: 0;
    left: 0;
    width: 100%;
    height: 100%;
    z-index: 9;
    display: flex;
    align-items: center;
    justify-content: center;
    background: #0000001f;
    display: none;
}


/* Modal Content */

.kapchat-main-wrapper .modal-content {
    width: 90%;
    padding: 42px;
    background: #fff;
    border-radius: 6px;
    text-align: center;
    position: absolute;
    top: 50%;
    left: 50%;
    transform: translate(-50%, -50%);
}

.kapchat-main-wrapper .modal-content a {
    color: #29292c;
    outline: none;
    font-size: 20px;
    display: block;
    line-height: 22px;
    margin-bottom: 15px;
    font-weight: 500;
}

.modal-content button {
    cursor: pointer;
}

.chat-header-option>a {
    display: flex;
    align-items: center;
    justify-content: center;
}

.chat-header-option>a>img {
    width: 24px;
}


/* The Close Button */

.close:hover,
.close:focus {
    color: #000;
    text-decoration: none;
    cursor: pointer;
}


/* chat bot css start */

.no-width-height{
    width: 0!important;
    height: 0!important;
}

.kapchat-main-wrapper {
    width: 0;
    height: 0;
    margin: 0px;
    display: flex;
    flex-direction: column;
    right: 15px;
    bottom: 15px;
    position: fixed;
    z-index: 1000;
}

.kapchat-main-container {
    width: 100%;
    display: flex;
    flex-direction: column;
    right: 10px;
    bottom: 75px;
    position: relative;
    height: 100%;
    /* transition: all 0.15s; */
/*    box-shadow: 0 3px 5px 0 rgb(0 0 0 / 20%), 0 6px 15px 0 rgb(0 0 0 / 19%);*/
    border-radius: 10px;
    visibility: hidden;
}

.kapchat-main-container.show-kapchat {
    -moz-transition: bottom 0.5s linear;
    -webkit-transition: bottom 0.5s linear;
    transition: bottom 0.35s linear;
    visibility: visible;
    bottom: 82px;
    width: 420px;
}

.kapchat-scrollable-content {
    width: 0;
    padding: 12px;
    height: 100%;
    overflow: auto;
    overflow-x: hidden;
}


/* .kapchat-main-wrapper {
    width: 400px;
    height: 551px;
    bottom: 15px;
    right: 15px;
} */


/* .kapchat-main-container {
    width: 100%;
    height: 100%;
    margin: 0;
    position: relative;
} */

@media (max-width: 450px) {
    .kapchat-main-wrapper {
        width: 0;
        height: 0;
        right: 0;
        bottom: 0;
    }
    .kapchat-main-container {
        width: 100%;
        max-width: 100%;
        height: 100%;
        transition: all 0.5s;
        right: 0;
        bottom: 0;
    }
    .kapchat-main-container .kapchat-header {
        border-radius: 0px 0px 0px 0px!important;
    }
    .kapchat-main-container .kapchat-footer-sec-poweredby {
        border-radius: 0px 0px 0px 0px!important;
    }
    .kapchat-main-container {
        border-radius: 0px;
    }
}

.kapchat-main-container .kapchat-body {
    border-left:1px solid #eaeaea;
    background: #fff;
    display: flex;
    flex-direction: column;
    justify-content: center;
    width: 100%;
    height: calc(100% - 108px);
}

.kapchat-resolve-sec {
    text-align: center;
    position: relative;
    text-align: center;
    position: relative;
    border-radius: 8px;
    background:#FFF;
    box-shadow: 0px 2px 8px 0px rgba(0, 0, 0, 0.10);
    margin-top: 10px;
}
.kapchat-main-wrapper .kapchat-resolve-sec .feedback-title{
    color: #18191F;
    font-size: 14px;
    font-style: normal;
    font-weight: 400;
    line-height: normal;
}
.kapchat-qury-btn {
    margin: 8px;
    text-decoration: none;
    font-size: 15px;
    border-radius: 5px;
    color: #111;
    border: 1.294px solid #F1F1F1;
    background:  #ffffff;
    width: 44px;
    height: 44px;
    display: flex;
    align-items: center;
    justify-content: center;
    border-radius: 50%;
}
.form-section {
    background-color: #f7f3ef;
    border-radius: 10px;
    margin-left: 35px;
    width: calc(90% - 32px);
    padding: 15px;
    border: 1px dashed #d9d9db;
}

.form-section .input-box {
    width: 100%;
    padding: 0.375rem 0.75rem!important;
    line-height: 1.5;
    background-color: #fff;
    background-clip: padding-box;
    border: 1px solid #ced4da!important;
    border-radius: 0.25rem;
    margin-bottom: 10px;
}

.form-section .input-box:focus {
    box-shadow: 0 0 0 0.1rem rgb(1 150 136 / 24%);
}

.btn-submit {
    padding: 6px 10px 6px 10px;
    font-size: 14px;
    background: #3f52b5;
    color: #fff;
    border-radius: 5px;
    border-color: #3f52b5;
    width: 100%;
    cursor: pointer;
}

.btn-submit:hover {
    background-color: #30429b;
}

.kapchat-main-container.show-chat {
    -moz-transition: bottom 0.5s linear;
    -webkit-transition: bottom 0.5s linear;
    transition: bottom 0.5s linear;
    visibility: visible;
    bottom: 67px;
}

.kapchat-main-container .kapchat-header {
    background: #f0efef;
    padding: 15px;
    display: flex;
    border-radius: 10px 10px 0px 0px;
}

.kapchat-main-container .kapchat-header .kapchat-header-title {
    display: inline-block;
    color: #3b3737;
    margin-left: 10px;
    font-size: 22px;
    font-style: normal;
    font-weight: 600;
    line-height: normal;
    /* text-align: center; */
}

.kapchat-main-container .kapchat-header .chat-header-option {
    display: flex;
    align-items: center;
    justify-content: center;
}

.kapchat-main-container .kapchat-header .chat-header-option .dropdown .dropdown-toggle svg {
    color: #fff;
}

.kapchat-main-container .chat-mail {
    padding: 30px 30px 5px 30px;
    display: block;
    min-height: 310px;
}

.kapchat-main-container .chat-mail input.form-control {
    margin: 0px 50px;
    background: rgb(44, 62, 80);
    padding: 5px 10px 5px 10px;
    border-radius: 25px;
}

.kapchat-main-container .chat-mail input.form-control:focus {
    box-shadow: none;
    border: 1px solid #add5fc;
}

.kapchat-main-container .chat-mail .select2 .selection .select2-selection .select2-selection__rendered {
    border-radius: 30px;
    border: 1px solid #e1e1e1;
    height: calc(1.28em + 1.28rem + 2px);
    padding: 9px 20px;
    font-size: 14px;
}

.kapchat-main-container .chat-mail .select2.select2-container--open .selection .select2-selection {
    box-shadow: none;
    border-radius: 30px;
}

.kapchat-main-container .chat-mail button {
    background: #a337e1;
    border: none;
    padding: 0.58rem 1.25rem;
    transition: transform 0.5s ease;
}

.kapchat-main-container .chat-mail .form-group {
    margin-bottom: 1.5rem;
}

.kapchat-main-container .kapchat-body .chat-start {
    border: 1px solid #f8d4ff;
    width: 150px;
    border-radius: 50px;
    padding: 6px 10px;
    font-size: 12px;
    margin: 0 auto;
    text-align: center;
    margin-bottom: 15px;
    background: #fff;
}

.kapchat-main-container .kapchat-body .chat-bubble {
    font-size: 13px;
    padding: 10px 15px;
    box-shadow: none;
    display: inline-block;
    clear: both;
    margin-bottom: 10px;
    box-shadow: 0 5px 5px rgba(0, 0, 0, 0.02);
}

.kapchat-main-container .kapchat-body .chat-bubble.you {
    /* background-image: linear-gradient(to right, #673ab7, #813bcb, #9e38de, #bc32ef, #dc22ff); */
    color: #fff;
    border-radius: 0 15px 15px 15px;
    align-self: flex-start;
    display: table;
    word-break: break-word;
}

.kapchat-main-container .kapchat-body .chat-bubble.you a {
    font-weight: 600;
}

.kapchat-main-container .kapchat-body .chat-bubble.me {
    /* background-image: linear-gradient(to right, #FFFFFF, #FFFFFF, #FFFFFF, #FFFFFF, #FFFFFF); */
    color: #444446;
    border-radius: 15px 0px 15px 15px;
    float: right;
    align-self: flex-end;
    display: table;
    border: 1px solid #f8d4ff;
}

.kapchat-main-container .chat-input {
    width: 100%;
    position: relative;
    margin-bottom: -5px;
}

.kapchat-main-container .chat-input input {
    width: 100%;
    background: #ffffff;
    padding: 15px 70px 15px 15px;
    border-radius: 0 0 15px 15px;
    resize: none;
    border-width: 1px 0 0 0;
    border-style: solid;
    border-color: #ebebeb;
    color: #7a7a7a;
    font-weight: normal;
    font-size: 13px;
    transition: border-color 0.5s ease;
}

.kapchat-main-container .chat-input input:focus {
    border-color: #c780d7;
}

.kapchat-main-container .chat-input input:focus+.input-action-icon a svg.feather-send {
    color: #bc32ef;
}

.kapchat-main-container .chat-input .input-action-icon {
    width: 61px;
    white-space: nowrap;
    position: absolute;
    z-index: 1;
    top: 15px;
    right: 15px;
    text-align: right;
}

.kapchat-main-container .chat-input .input-action-icon a {
    display: inline-block;
    margin-left: 5px;
    cursor: pointer;
}

.kapchat-main-container .chat-input .input-action-icon a svg {
    height: 17px;
    width: 17px;
    color: #a9a9a9;
}

.kapchat-faq-breadcrumbs {
    margin-bottom: 20px;
    margin-bottom: 20px;
    display: flex;
    flex-direction: column;
    position: absolute;
    width: calc(100% - 1px);
    left: 1px;
    color:#525252;
    font-size: 12px;
    top: 56px;
    padding: 10px 15px;
    border-bottom-left-radius: 10px;
    border-bottom-right-radius: 10px;
    border-radius: 0px 0px 8px 8px;
    background: #FFF;
    box-shadow: 0px 2px 8px 0px rgba(0, 0, 0, 0.10);
    z-index: 9;
}
.kapchat-main-container .ticket-details-bc{
    display: flex;
    align-items: center;
    justify-content: space-between;
    margin-top: 5px;
    cursor: pointer;
}
.kapchat-main-wrapper .ticket-details-main-bc{
    display: flex;
    flex-direction: column;
}
.kapchat-main-wrapper .ticket-details-bc-text-sec{
    border-top: 1px solid #F1F1F1;
    flex-direction: column;
    margin-top: 15px;
    padding: 5px;
    display: none;
}
.kapchat-main-wrapper .ticket-details-bc-text-sec .ticket-details-bc-text-sec-text{
    color: #525252;
    font-size: 12px;
    font-style: normal;
    font-weight: 400;
    line-height: normal;
    margin-top: 10px;
}
.kapchat-main-container .ticket-details-bc .ticket-details-bc-ls{
    display: flex;
    align-items: center;
}
.kapchat-main-container .ticket-details-bc .ticket-details-bc-ls .ticket-details-bc-ls-text{
    color: #18191F;
    font-size: 14px;
    font-style: normal;
    font-weight: 700;
    line-height: normal;
    margin-left: 7px;
}
.kapchat-main-container .ticket-details-bc .ticket-details-bc-rs .ticket-details-bc-rs-img{
    margin-left: 6px;
}
.kapchat-main-container .ticket-details-bc .ticket-details-bc-rs .ticket-details-bc-rs-img.active-arrow-icon-bc{
    transform: rotateZ(180deg);
}
.kapchat-main-container .ticket-details-bc .ticket-details-bc-rs{
    display: flex;
    align-items: center;
}
.kapchat-faq-breadcrumbs>a {
    /* color: #b6b6bc;
    font-size: 13px; */
    color:#525252;
    font-size: 12px;
    font-weight: 400;
}

.kapchat-ticket-details-breadcrumbs {
    flex-direction: column;
    display: flex;
    background: #ffffff;
    top: 0;
    position: absolute;
    width: calc(100% - 1px);
    left: 1px;
    color: #525252;
    font-size: 12px;
    top: 56px;
    padding: 10px 15px;
    border-bottom-right-radius: 10px;
    border-radius: 0px 0px 8px 8px;
    box-shadow: 0px 2px 8px 0px rgba(0, 0, 0, 0.10);
    z-index: 9;
}
.kapchat-main-wrapper .kapchat-faq-breadcrumbs .faq-bredcrumb-inner a{
    color: #525252;
    font-size: 12px;
    font-style: normal;
    font-weight: 400;
    line-height: 150%;
}
.kapchat-main-wrapper .order-details-main{
    display: flex;
    flex-direction: column;
    margin-top: 142px;
}
.kapchat-ticket-details-breadcrumbs .faq-bredcrumb-inner a{
    color: #525252;
    font-size: 12px;
    font-style: normal;
    font-weight: 400;
    line-height: 150%;
}
.kapchat-main-wrapper .view-details-sec {
    background: #fcfcfc;
    border: 1px solid #fcfcfc;
    border-radius: 5px;
    margin-bottom: 5px;
    transform: translateY(-100%);
    opacity: 0;
    z-index: -1;
    height: 0;
    margin: 0;
    padding: 0;
    display: flex;
    align-items: center;
    flex-wrap: wrap;
    position: absolute;
}

.kapchat-main-wrapper .view-details-sec.active-details {
    transition: 0.15s all;
    transform: translateY(0);
    opacity: 1;
    z-index: 1;
    height: auto;
    padding: 15px;
    position: relative;
}

.kapchat-main-wrapper .view-ticket-btn .view-details-arrow-icon.active-details {
    transform: rotate(180deg);
    transition: 0.3s all;
}

.kapchat-main-wrapper .view-details-sec .order-status-btn {
    background: #888;
    color: #fff;
    padding: 3px 20px 5px 20px;
    text-align: center;
    border-radius: 5px;
    font-weight: 600;
}

.kapchat-main-wrapper .view-details-sec p {
    width: 50%;
    border-bottom: none;
}

.kapchat-main-wrapper .view-details-sec p span {
    border-bottom: none;
    color: #4a4a4a;
    font-weight: 700;
}

.kapchat-main-wrapper .view-ticket-btn {
    background: #f5f5f5;
    padding: 8px;
    margin-bottom: 5px;
    display: flex;
    text-align: center;
    border-radius: 5px;
    font-size: 17px;
    align-items: center;
    justify-content: center
}

.kapchat-main-wrapper .view-ticket-btn img {
    width: 15px;
    margin-left: 5px;
}

.kapchat-ticket-details-breadcrumbs>a {
    color: #525252;
    font-size: 13px;
    font-weight: 600;
}

.kapchat-main-container .chat-session-end {
    display: block;
    width: 100%;
    padding: 25px;
}

.kapchat-main-container .chat-session-end h5 {
    font-size: 17px;
    text-align: center;
    font-weight: bold;
    margin-top: 20px;
}

.kapchat-main-container .chat-session-end p {
    font-size: 14px;
    text-align: center;
    margin: 20px 0;
}

.kapchat-main-container .chat-session-end .rate-me {
    width: 120px;
    margin: 40px auto;
}

.kapchat-main-container .chat-session-end .rate-me .rate-bubble {
    display: inline-block;
    text-align: center;
    width: 50px;
}

.kapchat-main-container .chat-session-end .rate-me .rate-bubble span {
    height: 50px;
    width: 50px;
    text-align: center;
    display: block;
    line-height: 46px;
    cursor: pointer;
    transition: transform 0.5s ease;
    margin-bottom: 7px;
}

.kapchat-main-container .chat-session-end .rate-me .rate-bubble span:hover {
    transform: scale(1.1);
    transition: transform 0.5s ease;
}

.kapchat-main-container .chat-session-end .rate-me .rate-bubble.great {
    margin-right: 12px;
    color: #43cc6c;
}

.kapchat-main-container .chat-session-end .rate-me .rate-bubble.great span {
    background: #43cc6c;
    border-radius: 50px 50px 0 50px;
}

.kapchat-main-container .chat-session-end .rate-me .rate-bubble.bad {
    color: #ef4252;
}

.kapchat-main-container .chat-session-end .rate-me .rate-bubble.bad span {
    background: #ef4252;
    border-radius: 50px 50px 50px 0;
}

.kapchat-main-container .chat-session-end .transcript-chat {
    display: block;
    text-align: center;
    margin-top: 80px;
    color: #0768f8;
    text-decoration: underline;
    line-height: 20px;
}

.kapchat-main-container .kapchat-footer-sec {
    display: flex;
    width: 100%;
    align-items: center;
    justify-content: center;
}

.kapchat-main-container .kapchat-footer-sec-poweredby {
    text-align: center;
    font-size: 13px;
    font-weight: 700;
    background: #f0efef;
    color: #3b3737;
    border-radius: 1px 0px 10px 10px;
    display: flex;
    align-items: stretch;
    width: 100%;
    position: absolute;
    bottom: 0;
    z-index: 1;
    height: 52px;
}

.kapchat-main-wrapper .chat-bot-icon {
    padding: 10px 20px;
    border-radius: 50px;
    position: fixed;
    bottom: 20px;
    right: 20px;
    /* background: #ffd700; */
    color: #fff;
    z-index: 9999;
    box-shadow: 0px 10px 15px rgb(0 0 0 / 10%);
    text-align: center;
    cursor: pointer;
    transition: all 0.5s ease;
    display: flex;
    align-items: center;
    justify-content: center;
    /* width: 70px; */
    /* height: 70px; */
}

.kapchat-main-wrapper .chat-bot-icon a {
    color: #fff;
}

.kapchat-main-wrapper .chat-bot-icon img {
    display: flex;
    align-items: center;
    justify-content: center;
}

.kapchat-main-wrapper .kapchat-icon-animate {
    -moz-transform: rotate(360deg);
    -webkit-transform: rotate(360deg);
    transform: rotate(360deg);
    -moz-transition: all 0.5s linear;
    -webkit-transition: all 0.5s linear;
    transition: transform 0.5s linear;
}

.kapchat-main-wrapper .agent-main {
    display: inline-flex;
    width: 90%;
}

.kapchat-main-wrapper .agent-main img {
    width: 30px;
    height: 30px;
    /* background: #efe7e7; */
    border-radius: 50%;
    margin-right: 5px;
}

.kapchat-main-wrapper .user-main img {
    width: 30px;
    height: 30px;
    /* background: #efe7e7; */
    border-radius: 50%;
    margin-left: 5px;
}

.kapchat-main-wrapper .user-main {
    display: inline-flex;
    float: right;
    max-width: 90%;
}

.kapchat-main-wrapper .ques-dec {
    background-color: #81624d;
    border-radius: 10px;
    margin-left: 35px;
    width: calc(90% - 32px);
}

.kapchat-main-wrapper .ques-dec ul {
    list-style: none;
    padding: 0px;
    max-height: 260px;
    overflow: auto;
    margin-top: 0px;
    margin-bottom: 0px;
}

.kapchat-main-wrapper .btn-bubble {
    text-align: center;
}

.kapchat-main-wrapper .ques-dec ul li {
    padding: 8px 15px;
    border-bottom: 1px solid #997d6a;
    font-size: 13px;
}

.kapchat-main-wrapper .ques-dec ul li:last-child {
    border-bottom: none;
}

.kapchat-main-wrapper .ques-dec ul li:hover {
    background-color: #5e412e;
}

.kapchat-main-wrapper .ques-dec ul li a {
    color: #fff;
    text-decoration: none;
}

.kapchat-main-wrapper .kapchat-scrollable-content::-webkit-scrollbar-track {
    background: #f1f1f1; 
}

.kapchat-main-wrapper .kapchat-scrollable-content::-webkit-scrollbar {
    width: 5px;
    background-color: #F5F5F5;
    scroll-behavior: smooth;
}
/* .kapchat-main-wrapper table::-webkit-scrollbar-track{
    background: #dad9d9;
}
.kapchat-main-wrapper table::-webkit-scrollbar{
    width: 5px;
    background-color: #F5F5F5;
    scroll-behavior: smooth;
} */
.kapchat-main-wrapper table::-webkit-scrollbar{
    height: 4px;
    width: 4px;
    background: gray;
}
.kapchat-main-wrapper table::-webkit-scrollbar-track {
  background: #f1f1f1; 
}
.kapchat-main-wrapper table::-webkit-scrollbar-thumb {
  background: #888; 
}
.kapchat-main-wrapper table::-webkit-scrollbar-thumb:hover {
  background: #555; 
}
.kapchat-main-wrapper table::-webkit-scrollbar-thumb:horizontal{
    background: #888;
    border-radius: 10px;
}
/* .kapchat-main-wrapper .kapchat-scrollable-content::-webkit-scrollbar-thumb {
    background: #e0115f;
} */

.kapchat-main-wrapper .product-review-stars {
    margin: 0 50px;
    background: #2C3E50;
    padding: 10px 20px 5px 20px;
    border-radius: 25px;
}

.kapchat-main-wrapper .product-review-stars label {
    text-shadow: 0px 0px 10px black;
}


/*end decoration*/

.kapchat-main-wrapper .visuallyhidden {
    position: absolute !important;
    clip: rect(1px 1px 1px 1px);
    clip: rect(1px, 1px, 1px, 1px);
}

.kapchat-main-wrapper .product-review-stars label:after {
    content: "★";
    color: inherit;
    -webkit-transform: scale(4);
    position: absolute;
    z-index: 4;
    left: 0px;
    transition: all .4s;
    opacity: 0;
    color: inherit;
    visibility: hidden;
}

.kapchat-main-wrapper .product-review-stars input:checked+label:after {
    visibility: visible;
    -webkit-transform: scale(1);
    opacity: 1;
}

.kapchat-main-wrapper .product-review-stars {
    unicode-bidi: bidi-override;
    direction: rtl;
    text-align: center;
}

.product-review-stars label {
    font-size: 2em;
    position: relative;
    cursor: pointer;
    color: #DFE3E4;
}

.product-review-stars input:checked~label:before {
    opacity: 1;
}

.product-review-stars:hover input~label:before {
    opacity: 0;
}

.product-review-stars input+label:before {
    content: "\2605";
    position: absolute;
    right: 0;
    opacity: 0;
    transition: opacity .3s ease-in-out, color .3s ease-in-out;
    backface-visibility: hidden;
    -webkit-backface-visibility: hidden;
    /* Chrome and Safari */
    -moz-backface-visibility: hidden;
    /* Firefox */
    -ms-backface-visibility: hidden;
    /* Internet Explorer */
}

.product-review-stars input+label:hover:before,
.product-review-stars input+label:hover~label:before {
    opacity: 1;
}

.product-review-stars input+label:nth-of-type(1):after,
.product-review-stars input+label:nth-of-type(1):before,
.product-review-stars input+label:nth-of-type(1):hover:before,
.product-review-stars input+label:nth-of-type(1):hover~label:before,
.product-review-stars input:nth-of-type(1):checked~label:before {
    color: #2ecc71;
}

.product-review-stars input+label:nth-of-type(2):after,
.product-review-stars input+label:nth-of-type(2):before,
.product-review-stars input+label:nth-of-type(2):hover:before,
.product-review-stars input+label:nth-of-type(2):hover~label:before,
.product-review-stars input:nth-of-type(2):checked~label:before {
    color: #f1c40f;
}

.product-review-stars input+label:nth-of-type(3):after,
.product-review-stars input+label:nth-of-type(3):before,
.product-review-stars input+label:nth-of-type(3):hover:before,
.product-review-stars input+label:nth-of-type(3):hover~label:before,
.product-review-stars input:nth-of-type(3):checked~label:before {
    color: #F39C12;
}

.product-review-stars input+label:nth-of-type(4):after,
.product-review-stars input+label:nth-of-type(4):before,
.product-review-stars input+label:nth-of-type(4):hover:before,
.product-review-stars input+label:nth-of-type(4):hover~label:before,
.product-review-stars input:nth-of-type(4):checked~label:before {
    color: #e74c3c;
}

.product-review-stars input+label:nth-of-type(5):after,
.product-review-stars input+label:nth-of-type(5):before,
.product-review-stars label:nth-of-type(5):hover:before,
.product-review-stars input:nth-of-type(5):checked~label:before {
    color: #d35400;
}

.product-review-stars label:nth-of-type(5):hover:before {
    color: #d35400 !important;
}

.btn-modal-y {
    padding: 3px 10px 3px 10px;
    background: #f11616;
    border-color: #f11616;
    color: #fff;
    font-weight: 800;
    border-radius: 5px;
}

.btn-modal-y:hover {
    background-color: #d71111;
    border-color: #d71111;
}

.btn-modal-n {
    padding: 3px 10px 3px 10px;
    background: #0bc70b;
    border-color: #0bc70b;
    color: #fff;
    font-weight: 800;
    border-radius: 5px;
}

.btn-modal-n:hover {
    background-color: rgb(11 177 11);
    border-color: rgb(11 177 11);
    color: #fff;
}

#btnlist {
    text-align: center;
}

.optionbtn {
    background: #fff;
    margin-right: 10px;
    border-radius: 18px;
    padding: 8px 15px 8px 15px;
    border: 1px solid #717476;
    cursor: pointer;
    margin-bottom: 5px;
}

.optionbtn:hover {
    background-color: #81624d;
    color: #fff;
    border-color: #81624d;
}

.loader-sec {
    width: 100%;
    display: inline-flex;
}

.typing-loader {
    width: 10px;
    height: 10px;
    border-radius: 50%;
    -webkit-animation: line 0.7s linear infinite alternate;
    -moz-animation: line 0.7s linear infinite alternate;
    animation: line 0.7s linear infinite alternate;
    display: inline-flex;
}

@-webkit-keyframes line {
    0% {
        background-color: rgba(0, 0, 0, 1);
        box-shadow: 12px 0px 0px 0px rgba(0, 0, 0, 0.2), 24px 0px 0px 0px rgba(0, 0, 0, 0.2);
    }
    25% {
        background-color: rgba(0, 0, 0, 0.4);
        box-shadow: 12px 0px 0px 0px rgba(0, 0, 0, 2), 24px 0px 0px 0px rgba(0, 0, 0, 0.2);
    }
    75% {
        background-color: rgba(0, 0, 0, 0.4);
        box-shadow: 12px 0px 0px 0px rgba(0, 0, 0, 0.2), 24px 0px 0px 0px rgba(0, 0, 0, 2);
    }
}

@-moz-keyframes line {
    0% {
        background-color: rgba(0, 0, 0, 1);
        box-shadow: 12px 0px 0px 0px rgba(0, 0, 0, 0.2), 24px 0px 0px 0px rgba(0, 0, 0, 0.2);
    }
    25% {
        background-color: rgba(0, 0, 0, 0.4);
        box-shadow: 12px 0px 0px 0px rgba(0, 0, 0, 2), 24px 0px 0px 0px rgba(0, 0, 0, 0.2);
    }
    75% {
        background-color: rgba(0, 0, 0, 0.4);
        box-shadow: 12px 0px 0px 0px rgba(0, 0, 0, 0.2), 24px 0px 0px 0px rgba(0, 0, 0, 2);
    }
}

@keyframes line {
    0% {
        background-color: rgba(0, 0, 0, 1);
        box-shadow: 12px 0px 0px 0px rgba(0, 0, 0, 0.2), 24px 0px 0px 0px rgba(0, 0, 0, 0.2);
    }
    25% {
        background-color: rgba(0, 0, 0, 0.4);
        box-shadow: 12px 0px 0px 0px rgba(0, 0, 0, 2), 24px 0px 0px 0px rgba(0, 0, 0, 0.2);
    }
    75% {
        background-color: rgba(0, 0, 0, 0.4);
        box-shadow: 12px 0px 0px 0px rgba(0, 0, 0, 0.2), 24px 0px 0px 0px rgba(0, 0, 0, 2);
    }
}

.kapchat-back-btn {
    position: absolute;
}
/* fAQ CSS START */

.kapchat-faq-content {
    width: 100%;
    border-radius: 8px;
    background: #FFF;
    box-shadow: 0px 2px 8px 0px rgba(0, 0, 0, 0.10);
    display: flex;
    flex-direction: column;
    padding: 0px 10px;
}

.kapchat-faq-desc {
    display: flex;
    justify-content: center;
    flex-direction: column;
    color: #676870;
    margin-bottom: 10px;
    padding: 10px 10px;
    font-size: 12px;
    font-style: normal;
    font-weight: 400;
    line-height: 160%;
}

.kapchat-faq-item {
    width: 100%;
    /* padding: 0px 10px; */
    /* border-bottom: 1px solid #f1f1f1; */
}

.kapchat-main-wrapper .kapchat-faq-item  .kapchat-faq-title h3{
    font-size: 14px;
    font-style: normal;
    font-weight: 700;
    line-height: normal;
    margin: 0;
}


/* .kapchat-faq-item:last-of-type {
    border-bottom: none;
} */

.extended-height {
    min-height: 25vh;
}

.kapchat-faq-question {
    display: flex;
    align-items: center;
    text-decoration: none;
    position: relative;
    padding-right: 30px;
    border-bottom: 1px solid #F1F1F1;
    padding: 12px 0px;
    padding-right: 30px;
    color: #18191F;
    font-size: 12px;
    font-style: normal;
    font-weight: 400;
    line-height: normal;
}
.kapchat-faq-content .kapchat-faq-question:last-child{
    border-bottom: none;
}

.kapchat-faq-question:hover {
    color: var(--Soft-red);
}

.arrow-icon {
    display: inline-block;
    position: absolute;
    /* opacity: 0.8; */
    width: 24px;
    right: 0;
    transform: rotate(0deg);
    transition: transform 300ms ease;
}

.kapchat-main-wrapper .kapchat-ticket-details {
    border-radius: 8px;
    box-shadow: 0px 2px 8px 0px rgba(0, 0, 0, 0.10);
    margin-top: 135px;
}

.kapchat-main-wrapper .kapchat-ticket-details .kapchat-email-body-details span {
    display: flex;
    border-bottom: 1px solid #e9e7e7;
    padding: 9px 0px;
    color: #515365;
    margin-bottom: 10px;
    width: 100%;
}

.kapchat-main-wrapper .kapchat-ticket-details .kapchat-general-body-details span {
    display: flex;
    border-bottom: 1px solid #e9e7e7;
    padding: 9px 0px;
    color: #515365;
    margin-bottom: 10px;
    width: 100%; 
    font-size: 12px;
}
/* 
.kapchat-main-wrapper .kapchat-ticket-details span img {
    border: 1px solid #ebebeb;
    background: #ebebeb;
    border-radius: 50%;
    margin-right: 15px;
    height: auto;
    width: 45px;
    padding: 6px;
} */

.kapchat-main-wrapper .kapchat-ticket-details span b {
    font-weight: 500;
    color: #333;
}

.kapchat-main-wrapper .kapchat-scrollable-content iframe {
    position: absolute;
    top: 52px;
    left: 0;
    height: calc(100% - 52px);
    z-index: 10;
    border: none;
}


/* media queries */

@media (min-width: 900px) {
    @keyframes up-and-down {
        0% {
            transform: translateY(0%);
        }
        100% {
            transform: translateY(-20%);
        }
    }
}


/* view ticket css start */

.kapchat-main-wrapper .kapchat-view-ticket {
    display: flex;
    justify-content: center;
    flex-direction: column;
    margin-top: 40px;
}

.kapchat-main-wrapper .kapchat-view-ticket .kapchat-view-ticket-details {
    display: flex;
    width: 100%;
    justify-content: space-between;
    border: 1px solid #ebebeb;
    margin-bottom: 11px;
    padding-bottom: 15px;
    box-shadow: 0px 2px 8px 0px rgba(0, 0, 0, 0.10);
    padding: 15px 10px;
    border-radius: 8px;
    background: #fff;
    position: relative;
    gap: 5px;
}
.kapchat-main-container .bg-white{
    background-color: #fff;
}
.unread-icon{
    position: absolute;
    right: 1px;
    top: 0px;
}
.kapchat-main-wrapper .kapchat-view-ticket .kapchat-view-ticket-details .view-ticket-ls{
    display: flex;
    flex-direction: column;
    border-bottom: 1px solid #f7ecec;
    padding-bottom: 7px;
}
.cb-complete{
    color: #ffffff;
    background-color: #4CAF50;
    color: #fff;
    padding: 4px 10px;
    border-radius: 5px;
    font-weight: 800;
    font-size: 13px;
}
.kapchat-main-wrapper .kapchat-view-ticket .kapchat-view-ticket-details .view-ticket-ls .view-ls-ti{
    font-size: 14px;
    font-style: normal;
    font-weight: 400;
    line-height: normal;
    color: #525252;
}
.kapchat-main-wrapper .kapchat-view-ticket .kapchat-view-ticket-details .view-ticket-ls .view-ls-td{
    color:#525252;
    font-size: 12px;
    font-style: normal;
    font-weight: 600;
    line-height: normal;
    margin-bottom: 5px;
    display: flex;
    gap: 10px;
}
.kapchat-main-wrapper .kapchat-view-ticket .kapchat-view-ticket-details .view-ticket-ls .view-ls-tdt{
    color: #525252;
    font-size: 13px;
    font-style: normal;
    font-weight: 800;
    line-height: normal;
}
.reopen-icon{
    background: rgb(230, 29, 43);
    border-radius: 50%;
    width: 25px;
    height: 25px;
    display: flex;
    align-items: center;
    justify-content: center;
    cursor: pointer;
}
.reopn-txt-ds{
    min-height: 165px;
    display: flex;
    align-items: center;
    justify-content: center;
    color: #494848;
    font-size: 20px;
}
.reopen-icon img{
    width: 18px;
}
.kapchat-main-wrapper .kapchat-view-ticket .kapchat-view-ticket-details .view-ticket-lfs{
    display: flex;
    margin-bottom: 5px;
    align-items: center;
}
.kapchat-main-wrapper .kapchat-view-ticket .kapchat-view-ticket-details .view-ticket-lfs .view-ticket-outline-ticket-icon{
    margin-right: 5px;
    width: 10%;
}
.kapchat-main-wrapper .kapchat-view-ticket .kapchat-view-ticket-details>span {
    display: flex;
    align-items: center;
    width: 100%;
}
.kapchat-main-wrapper .past-query-section{
    background-color: #F3F7FA;
}
.kapchat-main-wrapper .kapchat-view-ticket .kapchat-view-ticket-details>span:first-of-type {
    padding-bottom: 10px;
}

.kapchat-main-wrapper .kapchat-view-ticket .kapchat-view-ticket-details>span>p:last-of-type {
    text-align: right;
}

.kapchat-main-wrapper .kapchat-view-ticket .kapchat-view-ticket-details>span>p {
    flex: 1;
    margin: 0;
}

.kapchat-main-wrapper .kapchat-view-ticket .kapchat-view-ticket-details>span>p b {
    font-weight: 500;
    color: #333;
}

.kapchat-main-wrapper .kapchat-view-ticket table {
    width: 100%;
    border: 1px solid #cfc9c9;
    margin-bottom: 10px;
}

.kapchat-main-wrapper .kapchat-view-ticket table td,
th {
    border: 1px solid #cfc9c9;
    padding: 5px;
}

.kapchat-main-wrapper .kapchat-view-ticket table thead {
    background: #f8f6ff;
}


/* loader start */

.kapchat-main-wrapper .page-loader {
    position: absolute;
    background: #11111194;
    height: 100%;
    top: 0;
    width: 100%;
    display: flex;
    align-items: center;
    justify-content: center;
    /*transition: 0.3s all;*/
    transform: scale(0);
    z-index: -2;
}

.kapchat-main-wrapper .remove-translate {
    z-index: 2;
    transform: scale(1);
}

.kapchat-main-wrapper .page-loader>div {
    float: left;
    width: 100%;
    display: flex;
    align-items: center;
    justify-content: center;
    flex-direction: column;
}

.kapchat-main-wrapper .page-loader>div>div>img {
    width: 200px;
}

.kapchat-main-wrapper .lds-facebook {
    display: inline-block;
    position: relative;
    width: 80px;
    height: 80px;
}

.kapchat-main-wrapper .lds-facebook div {
    display: inline-block;
    position: absolute;
    left: 8px;
    width: 16px;
    background: #fff;
    animation: lds-facebook 1.2s cubic-bezier(0, 0.5, 0.5, 1) infinite;
}

.kapchat-main-wrapper .lds-facebook div:nth-child(1) {
    left: 8px;
    animation-delay: -0.24s;
}

.kapchat-main-wrapper .lds-facebook div:nth-child(2) {
    left: 32px;
    animation-delay: -0.12s;
}

.kapchat-main-wrapper .lds-facebook div:nth-child(3) {
    left: 56px;
    animation-delay: 0;
}

@keyframes lds-facebook {
    0% {
        top: 8px;
        height: 64px;
    }
    50%,
    100% {
        top: 24px;
        height: 32px;
    }
}

.kapchat-main-wrapper .search-box-show-btn {
    display: flex;
    justify-content: flex-end;
    right: 10px;
    top: 10px;
    z-index: 2;
}
.kapchat-main-wrapper #cross-icon-mob img {
    display: none;
}

.kapchat-main-wrapper .kapchat-searchbox {
    display: flex;
    width: 100%;
    align-items: center;
    justify-content: center;
    transition: 0.3s all;
    transform: translateY(-100%);
    opacity: 0;
    z-index: -1;
    height: 0;
    margin: 0;
    padding: 0;
    position: absolute;
    top: 52px;
    right: 0;
    background: #f0efef;
    visibility: hidden;
}

.kapchat-main-wrapper .kapchat-searchbox.active-searchbox {
    transition: 0.3s all;
    transform: translateY(0);
    opacity: 1;
    z-index: 3;
    height: auto;
    padding: 10px;
    visibility: visible;
}

.kapchat-main-wrapper .faq-feedback-yes-form-show {
    display: flex;
    width: 100%;
    align-items: center;
    justify-content: center;
    transition: 0.3s all;
    transform: translateX(-100%);
    opacity: 0;
    z-index: -1;
    position: absolute;
    top: 0;
    background: #f9f9f9;
}

.kapchat-main-wrapper .faq-feedback-yes-form-show.active-faq-feedback-yes-form {
    transition: 0.3s all;
    transform: translateX(0);
    opacity: 1;
    z-index: 1;
    height: auto;
    border-radius: 5px;
    padding: 15px 11px;
    position: absolute;
}

.kapchat-main-wrapper .faq-feedback-yes-form-show form {
    display: flex;
    flex-direction: column;
    width: 100%;
}

.kapchat-main-wrapper .faq-feedback-yes-form-show form textarea {
    border: 1px solid #dbdbdb;
    border-radius: 5px;
    padding: 15px;
}

.kapchat-main-wrapper .faq-feedback-yes-form-show form .feedback-sub-btn {
    background: #dddddd;
    margin-top: 15px;
    border-radius: 5px;
    padding: 7px;
    font-size: 15px;
}
.tabs-wrapper {
    display: flex;
    gap: 10px;
    margin-bottom: 20px;
    background: #ffffff;
    padding: 10px;
    border: 1px solid #eeeeee;
}

.btn-filter-fulenco{
    background: #f1f1f1;
    width: 75px !important;
    display: flex;
    padding: 5px;
    align-items: center;
    justify-content: center;
    border-radius: 5px;
    color: #797777;
    font-weight: 900;
    
}
.btn-filter-fulenco.active-fur{
    border:1px solid #0f0e0e;
    color:#0f0e0e;
}

.kapchat-main-wrapper .faq-feedback-yes-form-show .feedback-yes-close-btn {
    position: absolute;
    top: 7px;
    right: 9px;
}

.kapchat-main-wrapper .faq-feedback-yes-form-show .feedback-yes-close-btn img {
    width: 20px;
}

.kapchat-main-wrapper .kapchat-searchbox .kapchat-search-input {
    width: 100%;
    padding: 7px 15px;
    border: 1px solid #cfcece;
    border-radius: 5px;
    font-size: 14px;
    background: #fff;
    height: auto;
    color: inherit;
}

.kapchat-main-wrapper .kapchat-searchbox .search-box-btn {
    background: #ededed;
    padding: 7px 4px;
    display: flex;
    align-items: center;
    justify-content: center;
}

.kapchat-main-wrapper .kapchat-searchbox .search-box-btn img {
    width: 18px;
}


/* .kapchat-main-wrapper .kapchat-searchbox {
    border-radius: 40px;
    border: 0;
    box-shadow: 0 0 0px #f5f5f5, 0 0 3px #f5f5f5;
    padding: 0;
    width: 0;
    height: 15px;
    transition: padding 0.6s ease-in-out, width 0.6s ease-in-out;
}

.kapchat-main-wrapper .kapchat-searchbox.input-active {
    display: inline-block;
    border-radius: 40px;
    width: 100%;
    outline: none;
    padding: 15px;
    border: 1px solid #e1dbdb;
} */

.kapchat-main-wrapper .kapchat-email-body .gmail_signature img {
    width: 100%;
}

.kapchat-main-wrapper .kapchat-email-body {
    margin-bottom: 30px;
}

.kapchat-main-wrapper .kapchat-email-body-details, .kapchat-main-wrapper .kapchat-general-body-details {
    display: flex;
    align-items: flex-start;
    justify-content: center;
    flex-direction: column;
    width: 100%;
    padding: 10px;
    border-radius: 5px;
    background: #fff;
}

.kapchat-main-wrapper .kapchat-email-body-details:nth-of-type(2n) {
    background: #fbfbfb;
}

.kapchat-main-wrapper .kapchat-email-body-details .kapchat-email-body {
    margin-bottom: 30px;
    display: flex;
    flex-direction: column;
    align-items: flex-start;
    justify-content: center;
    color: #666;
}


/* .kapchat-main-wrapper .kapchat-email-body-details .kapchat-email-body p,
.kapchat-main-wrapper .kapchat-email-body-details .kapchat-email-body a {
    color: #888ea8;
} */

.kapchat-main-wrapper .kapchat-email-body-details .kapchat-email-body blockquote {
    margin: 0;
    color: #888ea8;
}

.kapchat-main-wrapper .kapchat-email-body-container {
    display: flex;
    justify-content: center;
    flex-direction: column;
    width: 100%;
    margin-top: 10px;
}

.kapchat-main-wrapper .kapchat-chat-body-container {
    display: flex;
    align-items: center;
    justify-content: center;
    flex-direction: column;
    width: 100%;
    padding-top: 20px;
    background: #fff;
}

.kapchat-main-wrapper .kapchat-chat-body-container .kapchat-chat-body-details {
    display: flex;
    flex-direction: column;
    width: 100%;
    border-radius: 5px;
    padding: 10px;
    overflow: auto;
}

.kapchat-main-wrapper .kapchat-chat-body-container .kapchat-chat-body-details .kapchat-customer-msg {
    display: flex;
    max-width: 90%;
    margin-bottom: 20px;
}

.kapchat-main-wrapper .kapchat-chat-body-container .kapchat-chat-body-details .kapchat-customer-msg .kapchat-customer-msg-text {
    align-self: flex-start;
    display: flex;
    justify-content: center;
    align-items: flex-start;
    flex-direction: column;
    width: calc(100% - 52px);
}

.kapchat-main-wrapper .kapchat-chat-body-container .kapchat-chat-body-details .kapchat-customer-msg .kapchat-customer-msg-text .kapchat-customer-msg-text-deatils {
    word-break: break-word;
    background: #f3f7f7;
    padding: 10px;
    color: #515365;
    border-radius: 0px 10px 10px 10px;
    font-size: 12px;
    font-style: normal;
    font-weight: 400;
}

.kapchat-main-wrapper .kapchat-chat-body-container .kapchat-chat-body-details .kapchat-customer-msg .kapchat-customer-msg-text .kapchat-customer-msg-text-dt {
    font-size: 10px;
    display: flex;
    align-items: center;
    justify-content: flex-start;
    width: 100%;
    margin-top: 5px;
}

/* .kapchat-main-wrapper .kapchat-chat-body-container .kapchat-chat-body-details .kapchat-customer-msg .customer-icon-img {
    width: 30px;
    height: 30px;
    border-radius: 50%;
    margin-right: 5px;
} */
.kapchat-main-wrapper .kapchat-chat-body-container .kapchat-chat-body-details .kapchat-customer-msg .cust-img-icon{
    display: flex;
    width: 42px;
    height: 42px;
    justify-content: center;
    align-items: center;
    border-radius: 50px;
    background:#D0363A;
    margin-right: 10px;
}
.kapchat-main-wrapper .kapchat-chat-body-container .kapchat-chat-body-details .kapchat-agent-msg {
    display: flex;
    max-width: 90%;
    justify-content: flex-end;
    margin-bottom: 20px;
    margin-left: 15%;
}

.kapchat-main-wrapper .kapchat-chat-body-container .kapchat-chat-body-details .kapchat-agent-msg .agent-icon-img {
    width: 30px;
    height: 30px;
    border-radius: 50%;
    margin-left: 5px;
}

.kapchat-main-wrapper .kapchat-chat-body-container .kapchat-chat-body-details .kapchat-agent-msg .kapchat-agent-msg-text {
    align-self: flex-start;
    display: flex;
    justify-content: center;
    align-items: center;
    flex-direction: column;
}

.kapchat-main-wrapper .kapchat-chat-body-container .kapchat-chat-body-details .kapchat-agent-msg .kapchat-agent-msg-text .kapchat-agent-msg-text-deatils {
    word-break: break-word;
    padding: 10px;
    color: #515365;
    border-radius: 10px 0px 10px 10px;
    float: right;
    align-self: flex-end;
    display: table;
    border: 1px solid #f2faf9;
    padding: 10px;
    background-color: #f2faf9;
    font-size: 12px;
    font-style: normal;
    font-weight: 400;
}

.kapchat-main-wrapper .kapchat-chat-body-container .kapchat-chat-body-details .kapchat-agent-msg .kapchat-agent-msg-text .kapchat-agent-msg-text-dt {
    font-size: 10px;
    display: flex;
    align-items: center;
    justify-content: flex-end;
    width: 100%;
    margin-top: 5px;
}

.kapchat-main-wrapper .kapchat-call-body-container .kapchat-call-body-details .kapchat-call-body {
    display: flex;
    align-items: center;
    flex-wrap: wrap;
    padding: 15px;
    background: #fcfcfc;
    border: 1px solid #fcfcfc;
}

.kapchat-main-wrapper .kapchat-call-body-container .kapchat-call-body-details .kapchat-call-body span {
    width: 50%;
    margin-bottom: 10px;
    color: #515365;
}

.kapchat-main-wrapper .kapchat-call-body-container .kapchat-call-body-details .kapchat-call-body span b {
    border-bottom: none;
    color: #4a4a4a;
    font-weight: 700;
}

.kapchat-main-wrapper .kapchat-call-body-container .kapchat-call-body-details h3 {
    margin-bottom: 2px;
}


/* feedback css */

.kapchat-main-wrapper .kapchat-resolve-sec .kapchat-resolve-question-sec {
    display: flex;
    justify-content: center;
    align-items: center;
    flex-direction: column;
}

.kapchat-main-wrapper .kapchat-resolve-sec .kapchat-resolve-question-sec .resolved-sec-btns {
    display: flex;
}

.kapchat-main-wrapper .kapchat-resolve-sec .kapchat-feedback-main-container {
    display: flex;
    justify-content: center;
    align-items: center;
    flex-direction: column;
}

.kapchat-main-wrapper .kapchat-resolve-sec .kapchat-feedback-section {
    display: flex;
    justify-content: center;
    align-items: center;
}

.kapchat-main-wrapper .kapchat-resolve-sec .kapchat-feedback-section .kapchat-feedback-section-details {
    display: flex;
    justify-content: center;
    align-items: center;
    user-select: none;
    margin: 5px;
}

.kapchat-main-wrapper .kapchat-resolve-sec .kapchat-feedback-section .kapchat-feedback-section-details .radio {
    display: none;
}

.kapchat-main-wrapper .kapchat-resolve-sec .kapchat-feedback-section .kapchat-feedback-section-details .radio~span {
    font-size: 30px;
    filter: grayscale(100);
    cursor: pointer;
    transition: 0.3s;
}

.kapchat-main-wrapper .kapchat-resolve-sec .kapchat-feedback-section .kapchat-feedback-section-details .radio:checked~span {
    filter: grayscale(0);
    font-size: 35px;
}

.kapchat-main-wrapper .kapchat-resolve-sec .kapchat-feedback-main-container form {
    width: 100%;
}

.kapchat-main-wrapper .kapchat-resolve-sec .kapchat-feedback-main-container form textarea {
    width: 100%;
    border: 1px solid #d1d1d1;
    padding: 20px;
    border-radius: 5px;
}

.kapchat-main-wrapper .kapchat-resolve-sec .kapchat-feedback-main-container form .kapchat-feedback-sub-btn {
    width: 100%;
    margin-top: 10px;
    padding: 10px;
    border: 1px solid #e6e6e6;
    font-size: 16px;
    border-radius: 5px;
}

.kapchat-main-wrapper .kapchat-agent-msg .kap-attachment {
    display: flex;
    align-items: flex-end;
    justify-content: center;
    flex-direction: column;
    width: 100%;
    margin-top: 10px;
    position: relative;
}

.kapchat-main-wrapper .kap-attachment .agent-msg-attachment-icon {
    width: 60%;
    border-radius: 5px;
    height: auto;
}

.kapchat-main-wrapper .kapchat-agent-msg .kap-attachment label {
    position: absolute;
    top: 0;
    background-color: #11111194;
    color: #efeeee;
    padding: 0px 10px;
    font-weight: 600;
}

.kapchat-main-wrapper .kapchat-customer-msg .kap-attachment {
    display: flex;
    align-items: flex-start;
    justify-content: center;
    flex-direction: column;
    width: 100%;
    margin-top: 10px;
    position: relative;
}

.kapchat-main-wrapper .kap-attachment .cutomer-msg-attachment-icon {
    width: 60%;
    border-radius: 5px;
    height: auto;
}

.kapchat-main-wrapper .kapchat-customer-msg .kap-attachment label {
    position: absolute;
    top: 0;
    background-color: #11111194;
    color: #efeeee;
    padding: 0px 10px;
    font-weight: 600;
}

.kapchat-main-wrapper .kapchat-chat-body-container .kapchat-chat-body-details .kapchat-customer-msg .agent-icon-img {
    width: 30px;
    height: 30px;
    border-radius: 50%;
    margin-right: 5px;
}

.kapchat-main-wrapper .kapchat-chat-body-container .kapchat-chat-body-details .kapchat-agent-msg .customer-icon-img {
    width: 30px;
    height: 30px;
    border-radius: 50%;
    margin-left: 5px;
}

.kapchat-main-wrapper .kapchat-faq-feedback-no-main-container .feedback-no-close-btn {
    position: absolute;
    right: 5px;
    top: 5px;
}

.kapchat-main-wrapper .kapchat-faq-feedback-no-main-container .feedback-no-close-btn img {
    width: 14px;
}

.kapchat-main-wrapper .kapchat-resolve-sec .kapchat-faq-feedback-no-main-container {
    display: flex;
    width: 100%;
    align-items: center;
    justify-content: center;
    transition: 0.3s all;
    transform: translateX(100%);
    opacity: 0;
    z-index: -1;
    border-radius: 5px;
    padding: 7px 15px;
    position: absolute;
    top: 0;
    border-radius: 8px;
    background: #FFF;
    box-shadow: 0px 2px 8px 0px rgba(0, 0, 0, 0.10);
}

.kapchat-main-wrapper .kapchat-resolve-sec .kapchat-faq-feedback-no-main-container.active-faq-feedback-no-form {
    transition: 0.3s all;
    transform: translateX(0);
    opacity: 1;
    z-index: 1;
    height: auto;
    position: absolute;
}

.kapchat-main-wrapper .kapchat-resolve-sec .kapchat-faq-feedback-no-main-container h3 {
    margin-bottom: 20px;
}

.kapchat-main-wrapper .kapchat-resolve-sec .kapchat-faq-feedback-no {
    display: flex;
    flex-direction: column;
    align-items: center;
    justify-content: center;
    width: 100%;
    font-size: 15px;
}

.kapchat-main-wrapper .kapchat-resolve-sec .kapchat-faq-feedback-no .kapchat-faq-feedback-no-details {
    border: 1px solid #D0363A;
    width: 100%;
    padding: 7px 15px;
    align-items: center;
    justify-content: center;
    font-weight: 500;
    display: flex;
    margin: 6px;
    border-radius: 20px;
    background:#FFF;
    color: #D0363A;
    box-shadow: 0px 2px 8px 0px rgba(0, 0, 0, 0.10);
    font-size: 14px;
    font-style: normal;
    font-weight: 600;
    line-height: normal;
}

@keyframes append-animate {
    from {
        transform: scaleY(0);
        opacity: 0;
    }
    to {
        transform: scaleY(1);
        opacity: 1;
    }
}

.kapchat-main-wrapper .kapchat-view-ticket-details-chat-sec {
    display: flex;
    width: 100%;
    align-items: center;
    justify-content: center;
    transition: 0.3s all;
    transform: translateY(-100%);
    opacity: 0;
    z-index: -1;
    top: 0;
    background: #fbfbfb;
    position: absolute;
    height: 0;
    visibility: hidden;
}

.kapchat-main-wrapper .kapchat-view-ticket-details-chat-sec.active-view-ticket-details-chat-form {
    transition: 0.3s all;
    opacity: 1;
    z-index: 1;
    height: auto;
    border-radius: 5px;
    padding: 30px 11px;
    position: relative;
    top: 0;
    left: 0;
    visibility: visible;
    transform: translateY(0);
}

.kapchat-main-wrapper .kapchat-view-ticket-details-chat-sec form {
    display: flex;
    flex-direction: column;
    width: 100%;
}

.kapchat-main-wrapper .kapchat-view-ticket-details-chat-sec form textarea {
    border: 1px solid #dbdbdb;
    border-radius: 5px;
    padding: 15px;
}

.kapchat-main-wrapper .kapchat-view-ticket-details-chat-sec form .view-ticket-details-chat-sub-btn {
    background: #dddddd;
    margin-top: 15px;
    border-radius: 5px;
    padding: 7px;
    font-size: 15px;
    display: flex;
    justify-content: center;
}

.kapchat-main-wrapper .kapchat-view-ticket-details-chat-sec .view-ticket-details-chat-close-btn {
    position: absolute;
    top: 7px;
    right: 9px;
}

.kapchat-main-wrapper .kapchat-view-ticket-details-chat-sec .view-ticket-details-chat-close-btn img {
    width: 20px;
}

.kapchat-main-wrapper .kapchat-email-body-container .view-ticket-details-chat-main-container {
    display: flex;
    justify-content: flex-start;
    flex-direction: column;
    position: relative;
    margin-top: 15px;
}

.kapchat-main-wrapper .kapchat-email-body-container .view-ticket-details-chat-main-container .chat-btn {
    color: #4da2e1;
    font-size: 12px;
    display: flex;
    align-items: center;
    margin-bottom: 10px;
    font-weight: 600;
}

.kapchat-main-wrapper .kapchat-email-body-container .view-ticket-details-chat-main-container .reopen-ticket-close-btn {
    color: #4da2e1;
    font-size: 17px;
    display: flex;
    align-items: center;
    margin-bottom: 15px;
    font-weight: 600;
}


/* 
faq search result css */


/* faq css start */

.search-faq-result-main-container {
    width: 100%;
}

.search-faq-item {
    width: 100%;
    transition: transform 1.4ms ease;
    background: #FFF;
    box-shadow: 0px 2px 8px 0px rgba(0, 0, 0, 0.10);
    border-radius: 8px;
    margin-bottom: 5px;
    padding: 5px 8px;
    display: flex;
    border-bottom: 1px solid #F1F1F1;
    flex-direction: column;
}

.search-faq-title {
    color:#18191F;
    font-size: 12px;
    font-style: normal;
    font-weight: 400;
    cursor: pointer;
    position: relative;
    margin: 0;
    padding: 6px 0;
    padding-right: 25px;
    text-transform: capitalize;
    line-height: inherit;
    letter-spacing: initial;
    font-weight: 500;
    align-items: center;
    display: flex;

}
.kapchat-main-wrapper .order-details-help-first-sec{
  display: flex;
}
.search-faq-answer {
    font-size: 12px;
    display: none;
    padding-bottom: 1.5em;
    line-height: 1.5em;
    transition: transform 1.4ms ease;
    padding: 15px 0px;
    color: #525252;
    font-size: 12px;
    font-style: normal;
    font-weight: 400;
}
.kapchat-main-wrapper .search-faq-icon-img{
  margin-right: 10px;
}
.search-faq-arrow-icon {
    display: inline-block;
    position: absolute;
    top: 5px;
    right: 0;
    transform: rotate(0deg);
    transition: transform 300ms ease;
    opacity: 0.5;
}


/* media queries */

@media (min-width: 900px) {
    .search-faq-result-main-container {
        order: 2;
        width: 45%;
        padding: 5em;
    }
    .faq__title {
        text-align: left;
    }
    @keyframes up-and-down {
        0% {
            transform: translateY(0%);
        }
        100% {
            transform: translateY(-20%);
        }
    }
}

.search-faq-result-main-container > h3{
    font-size: 16px;
    letter-spacing: initial;
}

.search-faq-breadcrumbs>a {
    color: #b6b6bc;
    font-size: 13px;
    font-weight: 600;
}

.kapchat-main-wrapper .search-ticket-error-container {
    position: absolute;
    top: 0;
    left: 0;
    width: 100%;
    height: 100%;
    display: flex;
    align-items: center;
    justify-content: center;
    background: #0000001f;
    z-index: 9;
}

.kapchat-main-wrapper .search-ticket-error-container .search-ticket-error-content .close-icon-error-ticket {
    position: absolute;
    top: 10px;
    right: 10px;
}

.kapchat-main-wrapper .search-ticket-error-container .search-ticket-error-content .close-icon-error-ticket img {
    width: 20px;
}

.kapchat-main-wrapper .search-ticket-error-container .search-ticket-error-content {
    width: 90%;
    color: rgb(0, 0, 0);
    justify-content: center;
    align-items: center;
    display: flex;
    background-image: linear-gradient(rgb(255, 255, 255), rgb(244, 244, 244));
    box-shadow: rgba(0, 0, 0, 0.19) 0px 3px 5px 0px, rgba(0, 0, 0, 0.08) 0px 6px 22px 0px;
    flex-direction: column;
    text-align: center;
    position: relative;
    padding: 40px;
    border-width: 1px;
    border-style: solid;
    border-color: rgb(220, 215, 215);
    border-image: initial;
    border-radius: 10px;
}

.kapchat-main-wrapper .search-ticket-error-container .search-ticket-error-content .error-btn {
    background: #ddd9d9;
    padding: 5px 30px;
    border-radius: 5px;
    color: #000;
    border: 1px solid #ddd9d9;
    box-shadow: 1px 1px 1px 1px #bdb4b4;
}

.kapchat-main-wrapper .search-ticket-error-container .search-ticket-error-content h3 {
    color: #de281b;
    font-size: 16px;
}

.kapchat-main-wrapper .search-ticket-error-container .search-ticket-error-content .add-ticket-text {
    color: #0bc70b;
}

.kapchat-main-wrapper .kapchat-create-ticket {
    /* width: 100%;
    position: absolute;
    top: 52px;
    left: 0;
    padding: 13px;
    background: #ffffff;
    z-index: 1;
    height: calc(100% - 100px);
    overflow: auto; */
    border-radius: 8px;
    background: #FFF;
    box-shadow: 0px 2px 8px 0px rgba(0, 0, 0, 0.10);
    padding: 20px 10px;
}
.kapchat-main-wrapper .create-ticket-heading-sec{
    display: flex;
    flex-direction: column;
    align-items: center;
    justify-content: center;
}
.kapchat-main-wrapper .create-ticket-heading-sec .ct-heading{
    margin: 0;
    color:#18191F;
    font-size: 20px;
    font-style: normal;
    font-weight: 700;
    letter-spacing: -0.5px;
    margin-bottom: 7px;
}
.kapchat-main-wrapper .create-ticket-heading-sec .ct-desc{
    color:#18191F;
    font-size: 16px;
    font-style: normal;
    font-weight: 400;
    line-height: normal;
    letter-spacing: -0.416px;
}
.kapchat-main-wrapper .kapchat-create-ticket .kapchat-create-ticket-form {
    display: flex;
    width: 100%;
    flex-direction: column;
}

.kapchat-main-wrapper .kapchat-create-ticket .kapchat-create-ticket-form input {
    width: 100%;
    padding: 10px 10px;
    border: 1px solid #e1e1e1;
    border-radius: 5px;
    font-size: 12px;
    letter-spacing: 1px;
    margin-top: 3px;
}

.kapchat-main-wrapper .kapchat-create-ticket .kapchat-create-ticket-form textarea {
    width: 100%;
    padding: 7px 10px;
    border: 1px solid #e1e1e1;
    border-radius: 5px;
    font-size: 12px;
    letter-spacing: 1px;
}

.kapchat-main-wrapper .kapchat-create-ticket .kapchat-create-ticket-form input:focus {
    box-shadow: 0 0 5px 2px rgba(194, 213, 255, 0.6196078431372549);
    color: #3b3f5c;
}

.kapchat-main-wrapper .kapchat-create-ticket .kapchat-create-ticket-form textarea:focus {
    box-shadow: 0 0 5px 2px rgba(194, 213, 255, 0.6196078431372549);
    color: #3b3f5c;
}

.kapchat-main-wrapper .kapchat-create-ticket .kapchat-create-ticket-form .form-field {
    margin-bottom: 10px;
    display: flex;
    flex-direction: column;
}

.kapchat-main-wrapper .kapchat-create-ticket .kapchat-create-ticket-form .create-ticket-sub-btn {
    background-color: #3b3b3b;
    padding: 10px 30px;
    color: #fff;
    border: 1px solid #f0efef;
    margin-top: 10px;
    transition: background 1s;
    display: flex;
    box-shadow: 0px 1px 3px 0px #bdb4b4;
    cursor: pointer;
    width: min-content;
    align-items: center;
    justify-content: center;
    border-radius: 20px;
    font-size: 14px;
    font-style: normal;
    font-weight: 600;
    line-height: normal;
}
.kapchat-main-wrapper .add-ticket-success-msg-sec{
    display: flex;
    padding: 40px 16px 50px 16px;
    flex-direction: column;
    align-items: center;
    justify-content: center;
    border-radius: 8px;
    background: #FAFCFB;
    box-shadow: 0px 2px 8px 0px rgba(0, 0, 0, 0.10);
    height: 100%;
}
.kapchat-main-wrapper .add-ticket-success-msg-sec .ad-heading{
    margin: 0;
    color: #18191F;
    font-size: 15px;
    font-style: normal;
    font-weight: 700;
    margin-bottom: 10px;
}
.kapchat-main-wrapper .add-ticket-success-msg-sec .ad-desc{
    color:#18191F;
    font-size: 12px;
    font-style: normal;
    font-weight: 400;
    line-height: normal;
    text-align: center;
}
.kapchat-main-wrapper .add-ticket-success-msg-sec .ats-img{
    width: 190px;
    margin-bottom: 5px;
}
.kapchat-main-wrapper .search-faq-result-main-container {
    width: 100%;
    margin-top: 110px;
    padding: 0;
}

.kapchat-main-wrapper .kapchat-create-ticket .kapchat-create-ticket-form select {
    width: 100%;
    padding: 7px 10px;
    border: 1px solid #e1e1e1;
    border-radius: 5px;
    font-size: 12px;
    letter-spacing: 1px;
    background-color: #fff;
    color: #7a7272;
}

.kapchat-main-wrapper .kapchat-create-ticket .kapchat-create-ticket-form select:focus {
    box-shadow: 0 0 5px 2px rgba(194, 213, 255, 0.6196078431372549);
    color: #3b3f5c;
}

.kapchat-main-wrapper .kapchat-add-ticket-img-preview {
    display: flex;
    align-items: center;
    justify-content: space-between;
    background: #f0efef;
    width: 100%;
    padding: 10px;
    border-radius: 5px;
    position: relative;
}

.kapchat-main-wrapper .kapchat-add-ticket-img-preview img {
    width: 50px;
}

.kapchat-main-wrapper .kapchat-add-ticket-img-preview a {
    background: #c62127;
    width: 15px;
    height: 15px;
    display: flex;
    align-items: center;
    justify-content: center;
    color: #fff;
    border-radius: 5px;
}

/*Agent Assistant CSS*/

#kapchat_main_wrapper .categ-container{
  display: flex;
  align-items: flex-start;
  justify-content: flex-start;
  width: 100%;
  flex-wrap: wrap;
/*  margin-top: 36px;*/
}

#kapchat_main_wrapper .categ-container a{
    display: flex;
    align-items: center;
    justify-content: center;
    padding: 0 25px;
    color: #607d8b;
    transition: 0.25s all;
    font-size: 13px;
    width: 46%;
    min-height: 60px;
    text-align: center;
    margin: 2%;
    border: 1px solid #2874f133;
    border-radius: 5px;
    transition: 0.25s all;
    background: #fff;
    word-break: break-word;
}

#kapchat_main_wrapper .categ-container a:hover{
  background: #2196f3c7;
  color: #fff;
}

#kapchat_main_wrapper .header-title{
    display: flex;
    align-items: center;
    justify-content: flex-start;
    position: absolute;
    width: 100%;
    flex-wrap: wrap;
    top: 52px;
    padding: 10px 20px;
    background: #efefef;
    z-index: 2;
}

#kapchat_main_wrapper .header-title a{
/*    width: 100%;*/
/*    padding: 0 2%;*/
}

#kapchat_main_wrapper .header-title a span{
    color: #666;
    font-size: 12px;
    font-weight: 600;
}

#kapchat_main_wrapper .header-title i{
    padding: 0 5px;
    font-size: 13px;
    font-weight: 600;
}

/*Handle Message CSS Starts*/


#kapchat_main_wrapper .chat-scrollable-content{
    float: left;
    width: 100%;
    height: 100%;
/*    overflow-y: auto;*/
}

/* width */
#kapchat_main_wrapper .chat-scrollable-content::-webkit-scrollbar, #kapchat_main_wrapper .initial-form::-webkit-scrollbar {
  width: 5px;
}

/* Track */
#kapchat_main_wrapper .chat-scrollable-content::-webkit-scrollbar-track, #kapchat_main_wrapper .initial-form::-webkit-scrollbar-track {
  background: #00968836; 
}
 
/* Handle */
#kapchat_main_wrapper .chat-scrollable-content::-webkit-scrollbar-thumb, #kapchat_main_wrapper .initial-form::-webkit-scrollbar-thumb {
  background: #009688; 
}

/* Handle on hover */
#kapchat_main_wrapper .chat-scrollable-content::-webkit-scrollbar-thumb:hover, #kapchat_main_wrapper .initial-form::-webkit-scrollbar-thumb:hover {
  background: #009688; 
}

#kapchat_main_wrapper .chat-conversation-holder {
  float: left;
  width: 100%;
/*  padding: 0 15px;*/
  padding-bottom: 10px;
}

#kapchat_main_wrapper .kapchat-scrollable-content {
  float: left;
  width: 100%;
  height: 100%;
  overflow-x: hidden;
  overflow-y: auto;
  display: flex;
  justify-content:flex-start;
  flex-direction: column;
  /* align-items: center; */
  /* background: url(../img/cx-self-bg-img.png);
  background-position: center;
  background-size: contain;
  background-color: #dfdfdf; */
}
/* #kapchat_main_wrapper .kapchat-scrollable-content::before {
    content: "";
    position: absolute;
    top: 0px;
    right: 0px;
    bottom: 0px;
    left: 0px;
    background-color: rgba(0,0,0,0.25);
} */

/*#kapchat_main_wrapper .kapchat-scrollable-content .header-title{
  display: flex;
  align-items: center;
  justify-content: center;
  margin: 10px 0;
  position: relative;
}

#kapchat_main_wrapper .kapchat-scrollable-content .header-title .back{
  position: absolute;
  left: 5px;
}*/

#kapchat_main_wrapper .chat-msg {
  float: left;
  width: 100%;
  margin-top: 10px;
}

#kapchat_main_wrapper .chat-msg-body {
  max-width: 90%;
  display: flex;
  align-items: flex-start;
}

#kapchat_main_wrapper .chat-customer-msg>.chat-msg-body {
  float: right;
  flex-direction: row-reverse;
}

#kapchat_main_wrapper .chat-agent-msg>.chat-msg-body {
  float: left;
  flex-direction: row;
}

#kapchat_main_wrapper .chat-customer-msg>.chat-msg-body>.avt-holder {
  margin-left: 15px;
  display: flex;
  align-items: center;
}
#kapchat_main_wrapper .chat-customer-msg>.chat-msg-body>.avt-holder>img {
  width: 32px;
  height: 32px;
  max-width: fit-content;
}

#kapchat_main_wrapper .chat-customer-msg>.chat-msg-body>.avt-holder>i, #kapchat_main_wrapper .chat-agent-msg>.chat-msg-body>.avt-holder>i{
  width: 32px;
  height: 32px;
  display: flex;
  align-items: center;
  justify-content: center;
  background: #f2f1f3;
  border-radius: 20px;
  font-size: 17px;
  font-weight: 600;
  color: #444;
  text-align: center;
  font-style: inherit;
}

#kapchat_main_wrapper .chat-agent-msg>.chat-msg-body>.avt-holder {
  margin-right: 15px;
  display: flex;
  align-items: center;
}
#kapchat_main_wrapper .chat-agent-msg>.chat-msg-body>.avt-holder>img{
  width: 32px;
  height: 32px;
  max-width: fit-content;
}

#kapchat_main_wrapper .chat-msg-body>.chat-text {
  /*border: 1px solid #ddd;*/
  padding: 10px 15px;
  font-size: 13px;
  border-radius: 0 10px 10px 10px;
  overflow-wrap: break-word;
  max-width: calc(100% - 47px);
}

#kapchat_main_wrapper .chat-customer-msg>.chat-msg-body>.chat-text {
  color: #000;
}

#kapchat_main_wrapper .chat-agent-msg>.chat-msg-body>.chat-text {
  color: #fff;
  position: relative;
}

#kapchat_main_wrapper .chat-agent-msg>.chat-msg-body>.chat-text>.copy-elm{
  position: absolute;
  top: -5px;
  right: -5px;
  color: #000;
  font-size: 13px;
}

#kapchat_main_wrapper .chat-agent-msg>.chat-msg-body>.chat-text>.go-back{
  position: absolute;
  top: -6px;
  left: -5px;
  color: #000;
  font-size: 13px;
}

#kapchat_main_wrapper .chat-agent-msg>.chat-msg-body>.chat-text>.go-back>img{
  width: 15px!important;
}

#kapchat_main_wrapper .chat-agent-msg>.chat-msg-body>.chat-text>.copy-elm>img{
  width: 15px;
  height: 15px;
}

#kapchat_main_wrapper .chat-agent-msg>.chat-msg-body>.chat-text>a{
  color: #02383f;
  font-weight: 600;
}

/*For Buttons*/
#kapchat_main_wrapper .chat-bot-anchor-options{
    float: left;
    width: 100%;
    margin: 3% 0;
}

#kapchat_main_wrapper .chat-bot-anchor-options>div{
  width: 100%;
  display: flex;
  align-items: center;
  flex-wrap: wrap;
  justify-content: center;
}

#kapchat_main_wrapper .chat-bot-anchor-options a{
  display: inline-block;
  border-radius: 25px;
  padding: 5px 15px;
  margin: 5px 10px;
  font-size: 13px;
  transition: 0.25s all;
  color: #000;
  transition: 0.3s all;
}

#kapchat_main_wrapper .chat-msg-timing {
  float: left;
  width: 100%;
  padding: 3px 0;
}

#kapchat_main_wrapper .chat-customer-msg>.chat-msg-timing {
  text-align: right;
  padding-right: 47px;
}

#kapchat_main_wrapper .chat-agent-msg>.chat-msg-timing {
  text-align: left;
  padding-left: 47px;
}

#kapchat_main_wrapper .chat-msg-timing>span {
  font-size: 11px;
  font-weight: 300;
  color: #8e8e8e;
}

#kapchat_main_wrapper .kapture-chat-list{
  float: left;
  width: calc(90% - 47px);
  display: flex;
  align-items: center;
  justify-content: center;
  flex-wrap: wrap;
  margin-top: 10px;
  background: #009688;
  margin-left: 47px;
  border-radius: 10px;
}

#kapchat_main_wrapper .kapture-chat-buble{
  float: left;
  width: 100%;
  display: flex;
  align-items: center;
  justify-content: center;
  flex-wrap: wrap;
  margin-top: 10px;
}


#kapchat_main_wrapper .kapture-chat-list>ul{
  float: left;
  width: 100%;
  margin: 0;
  list-style: none;
  padding: 0;
}

#kapchat_main_wrapper .kapture-chat-list>ul>li{
  margin: 0;
  color: #fff;
  font-size: 13px;
  border-bottom: 1px solid #e3e3e3;
  transition: 0.25s all;
}

#kapchat_main_wrapper .kapture-chat-list>ul>li:hover{
/*  background: #265c57;*/
    opacity: 0.6;
}

#kapchat_main_wrapper .kapture-chat-list>ul>li>a{
  width: 100%;
  color: #fff;
  display: flex;
  padding: 10px 15px;
}

#kapchat_main_wrapper .kapture-chat-list>ul>li:last-of-type{
  border: none;
}

#kapchat_main_wrapper .notification-holder {
  display: flex;
  align-items: center;
  float: left;
  width: 100%;
  justify-content: center;
  position: relative;
  padding-top: 10px;
  border-radius: 5px;
  margin: 0;
  flex-direction: column;
}
#kapchat_main_wrapper .notification-holder>span{
  text-align: center;
  float: left;
  font-size: 10px;
  line-height: 1.6;
  width: 70%;
  display: flex;
  align-items: center;
  justify-content: center;
  margin: 10px 0;
  /*background: #ff5722;*/
  padding: 3px;
  border-radius: 30px;
  font-weight: 600;
  /*color: #fff;*/
}
#kapchat_main_wrapper .notification-holder>span::after{
  content: '';
  position: absolute;
  width: 11%;
  background: #747e82;
  right: 2%;
  height: 1px;
  border-radius: 10px;
}
#kapchat_main_wrapper .notification-holder>span::before{
  content: '';
  position: absolute;
  width: 11%;
  background: #747e82;
  left: 2%;
  height: 1px;
  border-radius: 10px;
}

#kapchat_main_wrapper .next-msg-answer{
  display: flex;
  margin-top: 10px;
  align-items: center;
  justify-content: center;
}

#kapchat_main_wrapper .next-msg-answer a{
    background: #fdfdfd;
    padding: 0px 10px;
    border-radius: 5px;
    color: #877e7e;
    display: flex;
    align-items: center;
    justify-content: center;
}
.kapchat-main-wrapper .next-arow-icon{
    width: 24px;
}

#kapchat_main_wrapper .kapture-chat-list-otions{
  float: left;
  width: calc(90% - 47px);
  display: flex;
  align-items: center;
  justify-content: center;
  flex-wrap: wrap;
  margin-top: 10px;
  background: #607D8B;
  margin-left: 47px;
  border-radius: 10px;
}

#kapchat_main_wrapper .kapture-chat-list-otions>ol{
  float: left;
  width: 100%;
  margin: 0;
  list-style: decimal;
}

#kapchat_main_wrapper .kapture-chat-list-otions>ol>li{
  margin: 0;
  color: #fff;
  font-size: 13px;
  padding: 10px 15px;
  border-bottom: 1px solid #888;
}

#kapchat_main_wrapper .kapture-chat-list-otions>form{
  float: left;
  width: 100%;
  text-align: center;
  position: relative;
}

#kapchat_main_wrapper .kapture-chat-list-otions .btn{
  font-size: 12px;
  background: #3F51B5;
  color: #fff;
  position: absolute;
  top: 0;
  right: 0;
  margin: 0;
}

#kapchat_main_wrapper .date-time-picker-holder{
  float: left;
  width: calc(100% - 47px);
  /*margin-left: 47px;*/
  margin-top: 10px;
}

#kapchat_main_wrapper .date-time-picker-submitBtn{
  margin-top: 10px;
  font-size: 14px;
  background: #3F51B5;
  color: #fff;
}

#kapchat_main_wrapper .kapture-chat-buble > a, #kapchat_main_wrapper .kapture-chat-buble > .redirecting-anchor{
  float: left;
  padding: 7px 15px;
  border: 1px solid #888;
  border-radius: 30px;
  margin: 10px 15px;
  color: #222;
  transition: 0.25s all;
  font-size: 12px;
  text-align: center;
}

 #kapchat_main_wrapper .kapture-chat-buble > .redirecting-anchor > a{
  color: #222;
 }

#kapchat_main_wrapper .kapture-chat-buble > a:hover, #kapchat_main_wrapper .kapture-chat-buble > .redirecting-anchor:hover{
  background: #607D8B;
  color: #fff;
}

#kapchat_main_wrapper .kapture-chat-buble > .redirecting-anchor:hover > a{
  color: #fff;
}

#kapchat_main_wrapper .kapture-chat-info-form{
  float: left;
  width: 90%;
  margin: 20px 0;
}

#kapchat_main_wrapper .kapture-chat-info-form>form{
  float: left;
  width: 100%;
  padding-left: 47px;
}

#kapchat_main_wrapper .kapture-chat-info-form .btn{
  font-size: 14px;
  background: #3F51B5;
  color: #fff;
}

#kapchat_main_wrapper .kapture-chat-orders-list, #kapchat_main_wrapper .kapture-chat-prod-categ{
  float: left;
  width: 90%;
  margin: 20px 0;
  display: flex;
}

#kapchat_main_wrapper .kapture-chat-orders-list .avt-holder, #kapchat_main_wrapper .kapture-chat-prod-categ .avt-holder{
  margin-right: 15px;
  display: flex;
  align-items: center;
}

#kapchat_main_wrapper .kapture-chat-orders-list .avt-holder img, #kapchat_main_wrapper .kapture-chat-prod-categ .avt-holder img{
  width: 32px;
  height: 32px;
}

#kapchat_main_wrapper .kapture-chat-orders-list ul, #kapchat_main_wrapper .kapture-chat-prod-categ ul{
  float: left;
  margin: 0;
  padding: 0;
  width: 100%;
  list-style: none;
  border-radius: 10px;
}


#kapchat_main_wrapper .kapture-chat-orders-list ul span{
  padding: 10px;
  font-size: 13px;
  color: #fff;
  float: left;
  width: 100%;
}

#kapchat_main_wrapper .kapture-chat-orders-list ul li{
  float: left;
  width: 100%;
  border-bottom: 1px solid #ccc;
}

#kapchat_main_wrapper .kapture-chat-orders-list ul li:last-of-type{
  border-bottom: none;
}

#kapchat_main_wrapper .kapture-chat-orders-list ul li a{
  float: left;
  width: 100%;
  padding: 7px 10px;
  font-size: 13px;
  color: #fff;
  border-bottom: 1px solid #2c9fa7;
  transition: 0.25s all;
}

#kapchat_main_wrapper .kapture-chat-orders-list ul li a:hover{
  background: #4f8d46;
}

#kapchat_main_wrapper .kapture-chat-orders-list ul li:last-of-type a{
  border-bottom-left-radius: 10px;
  border-bottom-right-radius: 10px;
}


#kapchat_main_wrapper .animate-anchor{
  color: #68eeff;
  border-bottom: 1px solid #58a796;
  transition: 0.25s all;
  transform: translateX(0%);
  float: left;
}

#kapchat_main_wrapper .animate-anchor:hover{
  color: #befff9;
  transition: 0.25s all;
  transform: translateX(5%);
}

#kapchat_main_wrapper .form-group {
  margin-bottom: 12px;
  width: 100%;
}

#kapchat_main_wrapper .form-control{
    display: block;
    width: 100%;
    padding: 0.375rem 0.75rem!important;
    line-height: 1.5;
    background-color: #fff;
    background-clip: padding-box;
    border: 1px solid #ced4da!important;
    border-radius: 0.25rem;
    transition: border-color .15s ease-in-out,box-shadow .15s ease-in-out;
    font-weight: 500;
    color: #111;
    font-size: 12px;
    height: auto;
    box-sizing: border-box;
}

#kapchat_main_wrapper #kapture_chat_contact{
  padding-right: 6px!important;
  padding-left: 52px!important;
  box-shadow: none!important;
}

#kapchat_main_wrapper .kapture_chat_register, #kapchat_main_wrapper .kapture_feedback_register {
  transition: 0.3s all;
}

#kapchat_main_wrapper .kapture_chat_register:hover, #kapchat_main_wrapper .kapture_feedback_register:hover, #kapchat_main_wrapper .kapture_chat_register:active, #kapchat_main_wrapper .kapture_feedback_register:active, #kapchat_main_wrapper .kapture_chat_register:focus, #kapchat_main_wrapper .kapture_feedback_register:focus, #kapchat_main_wrapper .kapture_chat_register:visited, #kapchat_main_wrapper .kapture_feedback_register:visited{
  box-shadow: 0px 0px 3px 0.1rem rgba(0, 0, 0, 0.24)
}

#kapchat_main_wrapper .form-control:focus{
  border-color: #009688;
  box-shadow: 0 0 0 0.1rem rgba(1, 150, 136, 0.24);
  outline: 0;
  background-color: #fff;
}

#kapchat_main_wrapper textarea {
  resize: none;
}

.iti--container{
  z-index: 99999!important;
}

#kapchat_main_wrapper .iti{
    width: 100%;
}

#kapchat_main_wrapper .iti--container{
  z-index: 99999;
}

#kapchat_main_wrapper .iti-mobile .iti--container{
  top: 70px;
  bottom: 70px;
}

#kapchat_main_wrapper .go-zayaan-dim .iti__country-list{
  width: 260px;
  max-height: 150px;
}

#kapchat_main_wrapper .iti__country-list{
  width: 320px;
  max-height: 150px;
}

#kapchat_main_wrapper .iti__country{
  font-size: 10px;
}

#kapchat_main_wrapper .btn {
    display: inline-block;
    font-weight: 400;
    text-align: center;
    white-space: nowrap;
    vertical-align: middle;
    user-select: none;
    border: 1px solid transparent;
    padding: 7px 30px;
    font-size: 15px;
    color: #001E38;
    line-height: 1.5;
    border-radius: 0.25rem;
    border-radius: 8px;
    background: #E4F1EF;
    width: 100%;
    color: #001E38;
    font-style: normal;
    line-height: normal;
}
.kapchat-main-wrapper .feedback-label-text{
    color: #484F5B;
    font-size: 15px;
    font-style: normal;
    line-height: normal;
    margin-bottom: 5px;
}
.form-control::placeholder {
    color: #91959D;
    font-size: 1px;
  }
.form-control:-ms-input-placeholder {
   color: #91959D;
   font-size: 1px;
  }
  
.form-control::-ms-input-placeholder {
   color: #91959D;
   font-size: 1px;
  }
#kapchat_main_wrapper .btn:hover{
    cursor: pointer;
}

#kapchat_main_wrapper .kap-random-modal{
    position: absolute;
    bottom: 0;
    left: 0;
    width: 100%;
    height: 100%;
    z-index: 9;
    display: flex;
    align-items: center;
    justify-content: center;
    background: #0000001f;
    display: flex;
}

#kapchat_main_wrapper .kap-random-modal .random-modal-holder{
    display: flex;
    width: 100%;
    align-items: center;
    justify-content: center;
    padding: 0 15px;
}

#kapchat_main_wrapper .kap-random-modal form{
    display: flex;
    width: 100%;
    background: #fff;
    padding: 9% 5%;
    border-radius: 5px;
    position: relative;
}


#kapchat_main_wrapper .kap-feedback-modal {
    position: absolute;
    width: 90%;
    display: flex;
    justify-content: center;
    background: #0000001f;
    display: flex;
    border-radius: 8px;
} 

#kapchat_main_wrapper .kap-feedback-modal{
  background: #fff;
}

#kapchat_main_wrapper .kap-feedback-modal>.feedback-modal-holder{
  float: left;
  width: 100%;
  height: 100%;
}

#kapchat_main_wrapper .kap-feedback-modal>.feedback-modal-holder>.feedback-header{
    display: flex;
    align-items: center;
    justify-content: space-between;
    border-bottom: 1px solid #ccc;
    padding: 5px 10px;
    border-radius: 8px 8px 0px 0px;
}
/* .kapchat-main-wrapper .feedback-modal-close-btn{
    position: absolute;
    top: 5px;
    right: 5px;
    color: #fff;
    background: #a5a0a04a;
    display: flex;
    align-items: center;
    justify-content: center;
    border-radius: 50%;
    width: 15px;
    height: 15px;
} */
.kapchat-main-wrapper .feedback-textbox{
    display: block;
    width: 100%;
    padding: .375rem .75rem!important;
    line-height: 1.5;
    background-color: #F6F6F6;
    background-clip: padding-box;
    border: 1px solid #F6F6F6;
    border-radius: .25rem;
    transition: border-color .15s ease-in-out,box-shadow .15s ease-in-out;
    font-weight: 500;
    color: #111;
    font-size: 12px;
    height: auto;
    box-sizing: border-box;
    margin-top: 7px;
}
#thank-you{
    display: flex;
    flex-direction: column;
    align-items: center;
}
.kapchat-main-wrapper .feedback-textbox:focus{
    border-color: #009688;
    box-shadow: 0 0 0 0.1rem rgba(1, 150, 136, 0.24);
    outline: 0;
    background-color: #fff;
}
#kapchat_main_wrapper .kap-feedback-modal>.feedback-modal-holder>.feedback-header>h4{
    flex: 1;
    font-size: 17px;
    margin: 0;
    margin-top: 10px;
}
.kapchat-main-wrapper .feedbcak-bg-img{
    width: 50%;
    margin-bottom: 15px;
    margin-top: 30px;
}
#kapchat_main_wrapper .kap-feedback-modal>.feedback-modal-holder>.feedback-body{
  display: flex;
  flex-direction: column;
  justify-content: center;
  align-items: center;
  height: calc(100% - 37px);
  overflow: auto;
}

#kapchat_main_wrapper .kap-feedback-modal>.feedback-modal-holder>.feedback-body>.feedback-text{
  text-align: center;
  padding: 15px;
  line-height: 1.4;
  font-size: 16px;
  color: #00786d;
}
#kapchat_main_wrapper .kap-feedback-modal>.feedback-modal-holder>.feedback-body>#feedback_frm,#kapchat_main_wrapper .kap-feedback-modal>.feedback-modal-holder>.feedback-body>#comment_frm{
  float: left;
  width: 100%;
  padding: 0px 15px 15px 15px;
  height: calc(100% - 74px);
}


/*Star Rating CSS*/

  #kapchat_main_wrapper .rating {
    display: flex;
    justify-content: center;
    align-items: center;
    height: 15%;    
    flex-direction: row-reverse;
    flex-wrap: wrap-reverse;
    margin-bottom: 10px;
  }

  /* :not(:checked) is a filter, so that browsers that don’t support :checked don’t 
     follow these rules. Every browser that supports :checked also supports :not(), so
     it doesn’t make the test unnecessarily selective */
  #kapchat_main_wrapper .rating:not(:checked) > input {
    position:absolute;
    top:-9999px;
    clip:rect(0,0,0,0);
  }

  #kapchat_main_wrapper .rating:not(:checked) > label {
    float: right;
    width: 1em;
    padding: 0 0.1em;
    overflow: hidden;
    white-space: nowrap;
    cursor: pointer;
    font-size: 37px;
    margin: 0 1px;
    line-height: 1.2;
    color: #D4D3D1;
    /* text-shadow: 1px 1px #bbb, 2px 2px #666, 0.1em 0.1em 0.2em rgba(0,0,0,.5); */
    /* text-shadow: 1px 1px #ffffff, 2px 2px #7c7c7c, 0.1em 0.1em 0.2em rgb(72 72 72 / 50%); */
  }

  #kapchat_main_wrapper .rating:not(:checked) > label:before {
    content: '★ ';
  }

  #kapchat_main_wrapper .rating > input:checked ~ label {
    color: #FFCE00;
    text-shadow:1px 1px #c60, 2px 2px #940, .1em .1em .2em rgba(0,0,0,.5);
  }

  #kapchat_main_wrapper .rating:not(:checked) > label:hover,
  #kapchat_main_wrapper .rating:not(:checked) > label:hover ~ label {
    color: gold;
    text-shadow:1px 1px goldenrod, 2px 2px #B57340, .1em .1em .2em rgba(0,0,0,.5);
  }

  #kapchat_main_wrapper .rating > input:checked + label:hover,
  #kapchat_main_wrapper .rating > input:checked + label:hover ~ label,
  #kapchat_main_wrapper .rating > input:checked ~ label:hover,
  #kapchat_main_wrapper .rating > input:checked ~ label:hover ~ label,
  #kapchat_main_wrapper .rating > label:hover ~ input:checked ~ label {
    color: #ea0;
    text-shadow:1px 1px goldenrod, 2px 2px #B57340, .1em .1em .2em rgba(0,0,0,.5);
  }

  #kapchat_main_wrapper .rating > label:active {
    position:relative;
    top:2px;
    left:2px;
  }

  #kapchat_main_wrapper .err-msg{
    display: none;
    width: 100%;
    font-size: 10px;
    text-align: left;
    margin-bottom: 15px;
    color: #dc1f29;
  }

/*End Star Rating CSS*/

.kapchat-main-wrapper .kap-feedback-main-sec{
    display: flex;
    align-items: center;
    justify-content: center;
    background-color: #6d6a6a61;
    position: absolute;
    width: 100%;
    height: 100%;
    left: 0;
    top: 0;
    z-index: 9;
}
#kapchat_main_wrapper .feedback-footer{
    position: absolute;
    bottom: 52px;
    width: 100%;
    display: flex;
    /* background: #ffffff; */
    left: 0;
    align-items: center;
    justify-content: center;
    z-index: 1;
    /* border-top: 1px solid #f5f5f5; */
}

#kapchat_main_wrapper .feedback-footer span{
    width: 35%;
    text-align: center;
    color: #111;
    display: none;
}

#kapchat_main_wrapper .feedback-footer div{
    width: 65%;
    display: flex;
    align-items: center;
    justify-content: center;
}

#kapchat_main_wrapper .feedback-footer div a{
    display: flex;
    align-items: center;
    justify-content: center;
    padding: 5px 16px;
    font-size: 12px;
    color: #fff;
    line-height: 1;
    text-decoration: none;
    font-weight: 800;
    margin: 5px 10px;
    border: 1px solid #2196f3;
    border-radius: 3px;
    background: #2196f3;
}
#kapchat_main_wrapper .feedback-footer .feedback-footer-inner a{
    border: 1px solid rgb(230, 29, 43);
    background: rgb(230, 29, 43);
}

/*LOADER*/
#kapchat_main_wrapper .msg-loader {
  float: left;
  width: 100%;
  position: relative;
  height: 15px;
  display: flex;
  align-items: center;
}


#kapchat_main_wrapper .lds-ellipsis {
  float: left;
  position: relative;
  width: 100%;
  height: 30px;
  display: flex;
  align-items: center;
  justify-content: center;
}

#kapchat_main_wrapper .lds-ellipsis div {
  position: absolute;
  width: 10px;
  height: 10px;
  border-radius: 50%;
  background: #747e82;
  animation-timing-function: cubic-bezier(0, 1, 1, 0);
}

#kapchat_main_wrapper .lds-ellipsis div:nth-child(1) {
  left: 8px;
  animation: lds-ellipsis1 0.6s infinite;
}

#kapchat_main_wrapper .lds-ellipsis div:nth-child(2) {
  left: 8px;
  animation: lds-ellipsis2 0.6s infinite;
}

#kapchat_main_wrapper .lds-ellipsis div:nth-child(3) {
  left: 32px;
  animation: lds-ellipsis2 0.6s infinite;
}

#kapchat_main_wrapper .lds-ellipsis div:nth-child(4) {
  left: 56px;
  animation: lds-ellipsis3 0.6s infinite;
}

@keyframes lds-ellipsis1 {
  0% {
    transform: scale(0);
  }
  100% {
    transform: scale(1);
  }
}

@keyframes lds-ellipsis3 {
  0% {
    transform: scale(1);
  }
  100% {
    transform: scale(0);
  }
}

@keyframes lds-ellipsis2 {
  0% {
    transform: translate(0, 0);
  }
  100% {
    transform: translate(24px, 0);
  }
}



#kapchat_main_wrapper .page-loader-1{
    position: fixed;
    background: #11111194;
    height: 100vh;
    top: 0;
    width: 100%;
    display: flex;
    align-items: center;
    justify-content: center;
    transition: 0.3s all;
    transform: scale(0);
    z-index: -2;
}


#kapchat_main_wrapper .page-loader-1>div{
    float: left;
    width: 100%;
    display: flex;
    align-items: center;
    justify-content: center;
    flex-direction: column;
}

#kapchat_main_wrapper .page-loader-1>div>div>img{
    width: 200px;
}

#kapchat_main_wrapper .remove-translate{
    z-index: 10;
    transform: scale(1);
}


#kapchat_main_wrapper .linear-animation{
    width: 100%;
    height: 3px;
    background: #EFFBE4;
    float: left;
}

#kapchat_main_wrapper .linear-animation > div{
    width: 200px;
    height: 3px;
    background: #009688;
    position: relative;
    animation: linearAnimation 1s infinite alternate;
    animation-timing-function: linear;
}


@keyframes linearAnimation {
  from {left: -50%;}
  to {left: 50%;}
}

#kapchat_main_wrapper .set-cc{
    display: flex;
    align-items: center;
    justify-content: center;
    width: 100%;
    height: 100%;
    flex-direction: column;
    row-gap: 15px;
}
.slc-txt{
    font-weight: 800;
    color: #000;
}
.slc-btn{
    display: flex;
    align-items: center;
    justify-content: center;
    padding:8px;
    border-radius: 5px;
    background-color: #2874f1;
    width: 100%;
    color: #fff!important;
}
.sso-login-sec{
    display: flex;
    flex-direction: column;
    row-gap: 10px;
    align-items: center;
    justify-content: center;
    width: 100%;
}

#kapchat_main_wrapper .set-cc form{
    display: flex;
    align-items: center;
    justify-content: center;
    flex-direction: column;
    width: 100%;
}

#kapchat_main_wrapper .set-cc form .btn{
    margin-top: 20px;
}

/*Handle Message CSS Ends*/


/* order section css start */
.kapchat-main-wrapper .kapchat-scrollable-content .order-main-sec{
    display: flex;
    flex-direction: column;
    align-items: revert;
    justify-content: space-between;
    position: relative;
    margin-bottom: 5px;
    box-shadow: 0px 1px 8px 0px #f1f1f1;
    /* border: 1px solid #ededed; */
    border-radius: 10px;
    padding: 8px 0px;
    border-radius: 8px;
    background: #FFF;
    box-shadow: 0px 2px 8px 0px rgba(0, 0, 0, 0.10);
}
.kapchat-main-container .my-booking-sec-card{
    display: flex;
    flex-direction: column;
    margin-bottom: 5px;
    box-shadow: 0px 2px 8px 0px rgba(0, 0, 0, 0.10);
    padding: 13px 0px;
    border-radius: 8px;
    background: #FFF;
}
.kapchat-main-container .mbsc-inner-os{
    display: flex;
    align-items: center;
    justify-content: space-between;
    margin-bottom: 10px;
    padding: 0px 13px;
}
.kapchat-main-container .mbsc-inner-os .mbsc-inner-od-left{
    display: flex;
    align-items: center;
    column-gap: 5px;
}
.kapchat-main-container .mbsc-inner-os .mbsc-inner-od-left .mbsc-inner-od-left-btn{
    border-radius: 4px;
    display: flex;
    padding: 3px 10px;
    justify-content: center;
    align-items: center;
    font-size: 12px;
    font-style: normal;
    font-weight: 400;
}
.kapchat-main-container .my-booking-sec-card .mbsc-an-text{
    color: #525252;
    font-size: 12px;
    font-style: normal;
    font-weight: 400;
    padding: 0px 13px;
    padding-bottom: 10px;
    border-bottom: 1px solid #F1F1F1;
}
.kapchat-main-container .my-booking-sec-card .flight-info-sec{
    display: flex;
    padding: 12px 13px;
    column-gap: 10px;
    align-items: center;
    justify-content: space-between;
    margin-bottom: 7px;
}
.kapchat-main-container .my-booking-sec-card .flight-price-sec{
    padding: 0px 13px;
    align-items: center;
    display: flex;
    justify-content: space-between;
}
.kapchat-main-container .my-booking-sec-card .flight-price-sec .fps-left{
    color: #525252;
    font-size: 12px;
    font-style: normal;
    font-weight: 700;
}
.kapchat-main-container .my-booking-sec-card .flight-price-sec .fps-right{
    color: #525252;
    font-size: 14px;
    font-style: normal;
    font-weight: 700;
}
.kapchat-main-container .my-booking-sec-card .flight-info-sec .fis-com{
    display: flex;
    flex-direction: column;
}
.kapchat-main-container .my-booking-sec-card .flight-info-sec .fis-com .fis-com-ftext{
    color:#525252;
    font-size: 12px;
    font-style: normal;
    font-weight: 700;
}
.kapchat-main-container .my-booking-sec-card .flight-info-sec .fis-com .fis-com-stext{
    color: #27272A;
    font-size: 12px;
    font-style: normal;
    font-weight: 400;
    margin-top: 5px;
}
.kapchat-main-container .my-booking-sec-card .flight-info-sec .fis-two{
    display: flex;
    flex-direction: column;
    align-items: center;
}
.kapchat-main-container .my-booking-sec-card .flight-info-sec .fis-two .fis-two-txt-sec{
    color: #808089;
    font-size: 10px;
    font-style: normal;
    font-weight: 400;
    margin-top: 5px;
}
.kapchat-main-container .mbsc-inner-os .mbsc-inner-od-left .ts-upcoming{
    color: #ffffff;
    background-color: #12BAD0;
}
.kapchat-main-container .mbsc-inner-os .mbsc-inner-od-left .ts-complete{
    color: #ffffff;
    background-color: #4CAF50;
}
.kapchat-main-container .comm-btn{
    border-radius: 4px;
    display: flex;
    padding: 3px 10px;
    justify-content: center;
    align-items: center;
    font-size: 12px;
    font-style: normal;
    font-weight: 400;
}
.kapchat-main-container .my-booking-first-sec{
    display: flex;
    flex-direction: column;
    margin-bottom: 5px;
    box-shadow: 0px 2px 8px 0px rgba(0, 0, 0, 0.10);
    padding: 13px 0px;
    border-radius: 8px;
    background: #FFF;
}
.kapchat-main-container .my-booking-first-sec .mbfs-fo{
    display: flex;
    align-items: center;
    padding: 0px 13px;
    padding-bottom: 7px;
    border-bottom: 1px solid #F1F1F1;
    column-gap: 5px;
}
.kapchat-main-container .mbfs-inf-tsec{
    display: flex;
    padding: 0px 13px;
    flex-direction: column;
    row-gap: 5px;
    margin-bottom: 14px;
}
.kapchat-main-container .mbfsit-second{
    color: #525252;
    font-size: 14px;
    font-style: normal;
    font-weight: 400;
}
.kapchat-main-container .mtnmb{
    margin-top: 15px;
    margin-bottom: 0px;
}

.kapchat-main-container .mtnmb-stext{
    font-size: 12px;
}
.kapchat-main-container .mbfsit-first{
    color:#525252;
    font-size: 11px;
    font-style: normal;
    font-weight: 700;
}
.kapchat-main-container .mtnmb-ftext{
    font-size: 14px;
}
.kapchat-main-container .my-booking-first-sec .mbfs-fo .mbfs-fo-imgs{
    display: flex;
}
.kapchat-main-container .ci-fs{
    padding: 0px 13px;
    display: flex;
    align-items: center;
    justify-content: space-between;
    margin-top: 10px;
}
.kapchat-main-container .ci-fs-ltext{
    color:#525252;
    font-size: 12px;
    font-style: normal;
    font-weight: 400;
}
.kapchat-main-container .ci-fs-rtext{
    color:#525252;
    font-size: 12px;
    font-style: normal;
    font-weight: 600;
}
.kapchat-main-container .bd-lsec{
    padding: 0px 13px;
    display: flex;
    flex-wrap: wrap;
    row-gap: 5px;
    column-gap: 5px;
}
.kapchat-main-container .btn-bds{
    border-radius: 20px;
    border: 1px solid #002CC8;
    background: #FFF;
    padding: 6px 20px;
    color: #002CC8;
    font-size: 14px;
    font-style: normal;
    font-weight: 600;
}
.kapchat-main-container .my-booking-first-sec .mbfs-fo .mbfs-fo-texts{
    color: #525252;
    font-size: 14px;
    font-style: normal;
    font-weight: 700;
}
.kapchat-main-container .ts-upcoming{
    color: #ffffff;
    background-color: #12BAD0;
}
.kapchat-main-container .ts-complete{
    color: #ffffff;
    background-color: #4CAF50;
}
.kapchat-main-container .mbsc-inner-os .mbsc-inner-od-left .mbsc-inner-od-left-pnr-text{
    color: #18191F;
    font-size: 12px;
    font-style: normal;
    font-weight: 600;
    font-size: 14px;
    font-style: normal;
    font-weight: 700;
}
.kapchat-main-container .mbsc-inner-os .mbsc-inner-od-right{
    display: flex;
}
.kapchat-main-wrapper .ods-od-bc-sec{
    display: flex;
    justify-content: space-between;
    margin-top: 10px;
}
.kapchat-main-wrapper .pd-status-btn{
    display: flex;
    padding: 2px 7px;
    justify-content: center;
    align-items: center;
    border-radius: 4px;
    font-size: 12px;
    font-style: normal;
    font-weight: 400;
    line-height: normal;
}
.kapchat-main-wrapper .pd-delivered{
    background: #389723;
    color: #fff;
}
.kapchat-main-wrapper .pd-placed{
    background: #12bad0;
    color: #fff;
}
.kapchat-main-wrapper .pd-progress{
    background: #ff9800;
    color: #fff;
}
.kapchat-main-wrapper .ods-od-bc-id-text{
    color: #18191F;
    font-size: 14px;
    font-style: normal;
    font-weight: 700;
    line-height: normal;
    margin-left: 5px;
}
.kapchat-main-wrapper .ods-od-bc-inner-sec{
    display: flex;
    flex-direction: column;
}
.kapchat-main-wrapper .ods-od-bc-text-sec{
    display: flex;
    align-items: center;
    margin-bottom: 5px;
}
.kapchat-main-wrapper .ods-od-bc-address-text{
    color: #525252;
    font-size: 12px;
    font-style: normal;
    font-weight: 400;
    line-height: normal;
}
.kapchat-main-wrapper .kapchat-scrollable-content .order-main-sec .product-desc-main{
    display: flex;
    flex-direction: column;
    width: 75%;
}
.kapchat-main-wrapper .product-lst{
    display: flex;
    align-items: center;
    margin-bottom: 10px;
}
.kapchat-main-wrapper .kap-order-box{
    display: flex;
    /* background: #fafbfb; */
    padding: 5px 10px;
    width: 100%;
    border-top-left-radius: 10px;
    border-top-right-radius: 10px;
    border-bottom: 1px solid #f1e9e9;
    margin-bottom: 6px;
    padding-top: 0;
}
.kapchat-main-wrapper .order-det-dta{
    font-size: 11px;
}
.kapchat-main-wrapper .icon-up-product{
    width: 10px;
}
.kapchat-main-wrapper .need-help-support-sec-od{
    background-color: #f5f8f9;
    border-radius: 5px;
    border: 1px solid #f9f6f6;
}
.kapchat-main-wrapper .demo-product-img{
    width: 20px;
    border-radius: 5px;
}
.kapchat-main-wrapper .order-date-qty-sec{
    padding: 0px 10px;
    display: flex;
    align-items: center;
    justify-content: space-between;
}
.kapchat-main-wrapper .order-date-qty-sec .dt-order{
    color: #525252;
    font-size: 12px;
    font-style: normal;
    font-weight: 700;
    line-height: normal;
}
.kapchat-main-wrapper .order-date-qty-sec .qty-order{
    color:#525252;
    font-size: 14px;
    font-style: normal;
    font-weight: 700;
    line-height: normal;
}
.kapchat-main-wrapper .product-icon-up-arrow{
    border: 1px solid rgb(243 100 167);
    display: flex;
    align-items: center;
    justify-content: center;
    border-radius: 5px;
    margin-right: 5px;
}
.kapchat-main-wrapper .kapchat-scrollable-content .order-main-sec .product-desc-main .product-img-sec{
    margin-right: 20px;
}
.kapchat-main-wrapper .kapchat-scrollable-content .order-main-sec .product-desc-main .product-img-sec .product-img{
    width: 50px;
} 
.kapchat-main-wrapper .kapchat-scrollable-content .order-main-sec .product-desc-main .product-desc{
    display: flex;
    flex-direction: column;
    justify-content: space-between;
} 
.product-id-text{
    color: #18191F;
    font-size: 14px;
    font-style: normal;
    font-weight: 700;
    line-height: normal;
    margin-left: 8px;
    margin-right: 8px;
}
.kapchat-main-wrapper .order-main-sec .right-txt-sec{
    display: flex;
    flex-direction: column;
    align-items: flex-end;
    justify-content: space-between;
    width: 25%;
}
.kapchat-main-wrapper .kapchat-scrollable-content .order-main-sec .product-desc-main .product-desc .pd-txt{
    margin-bottom: 4px;
}
.kapchat-main-wrapper .kapchat-scrollable-content .order-main-sec .product-desc-main .product-desc .product-heading{
    color: #5e5c5c;
    font-weight: 600;
}
.kapchat-main-wrapper .kapchat-scrollable-content .order-main-sec .product-desc-main .product-desc .product-dt{
    color: #525252;
    font-size: 12px;
    font-style: normal;
    font-weight: 400;
    line-height: normal;
}
.kapchat-main-wrapper .kapchat-scrollable-content .order-main-sec  .product-status-btn{
    display: flex;
    padding: 2px 7px;
    justify-content: center;
    align-items: center;
    border-radius: 4px;
    font-size: 12px;
    font-style: normal;
    font-weight: 400;
    line-height: normal;
}
.kapchat-main-wrapper .kapchat-scrollable-content .order-main-sec .pd-delivered{
    background: #389723;
    color: #fff;
}
.kapchat-main-wrapper .kapchat-scrollable-content .order-main-sec .pd-placed{
    background: #12bad0;
    color: #fff;
}
.kapchat-main-wrapper .kapchat-scrollable-content .order-main-sec .pd-progress{
    background: #ff9800;
    color: #fff;
}
.kapchat-main-wrapper .txt-right-od{
    color: rgb(243 100 167);
    font-size: 11px;
}
.kapchat-main-wrapper .order-product-section{
    display: flex;
    flex-direction: column;
    padding:0px 10px;
}
.kapchat-main-container.show-kapchat .kapchat-no-order-div{
    display: flex;
    align-items: center;
    height: 100%;
    justify-content: center;
}
.kapchat-main-container.show-kapchat .kapchat-no-order-div .no-order-div-txt{
    display: flex;
    align-items: center;
    justify-content: center;
    background-color:#fbfcfd;
    min-height: 150px;
    border-radius: 5px;
    width: 80%;
    color: #c62127;
}
.kapchat-main-wrapper .prod-qty-od{
    display: flex;
    align-items: center;
    margin-bottom: 5px;
    color: #525252;
    font-size: 12px;
    font-style: normal;
    font-weight: 600;
}
.kapchat-main-wrapper .prod-name{
    font-weight: 600;
}
.kapchat-main-wrapper .kapchat-scrollable-content .order-main-sec .product-desc-main .product-desc .product-status-cancel{
    display: flex;
    color: #ffffff;
    align-items: center;
    justify-content: center;
    border-radius: 5px;
    font-size: 13px;
    font-weight: 600;
    background: #f77a13;
    padding: 4px 10px;
    width: 100%;
}
.kapchat-main-wrapper .kapchat-scrollable-content .order-main-sec .product-price{
    position: absolute;
    right: 12px;
    bottom: 9px;
    font-size: 13px;
}

.order-details-main-sec {
    display: flex;
    justify-content: space-between;
    border-bottom: 2px solid #ebebeb;
    padding: 5px;
  }
  .order-details-delivery-success .success-btn{
    display: flex;
    color: #ffffff;
    align-items: center;
    justify-content: center;
    border-radius: 5px;
    font-size: 11px;
    font-weight: 600;
    background: #4CAF50;
    padding: 4px 5px;
  }
  .order-details-delivery-success .nd-btn{
    display: flex;
    color: #ffffff;
    align-items: center;
    justify-content: center;
    border-radius: 5px;
    font-size: 12px;
    font-weight: 600;
    background: #f77a13;
    padding: 3px 10px;
  }
  
  .order-details-main-sec .order-details-first-sec {
    display: flex;
    margin: 0;
    padding-bottom: 2px;
  }
  .order-details-main-sec .order-details-first-sec .p-img {
    width: 70px;
    height: 70px;
    border-radius: 50%;
    border: 1px solid #f364a7;
    margin-right: 1.5rem;
    padding: 12px;
  }
  .order-details-main-sec .order-details-first-sec .order-details-first-sec-text {
    display: flex;
    flex-direction: column;
    justify-content: space-evenly;
  }
  .order-details-main-sec .order-details-first-sec .order-details-first-sec-text .order-dt-heading{
    font-size: 14px;
    margin: 0;
    margin-bottom: 3px;
    color: #333;
    letter-spacing: normal;
    line-height: 1.3;
  }
  .order-details-main-sec .order-details-first-sec .order-details-first-sec-text .product-details-amount{
    font-size: 14px;
    margin: 0;
    color: #988b8b;
  }
  .order-details-main-sec .order-details-first-sec .order-details-first-sec-text h6 {
    font-size: 11px;
    margin: 0;
    margin-bottom: 10px;
  }
  .order-details-main-sec .order-details-first-sec .order-details-first-sec-text h2 {
    font-size: 16px;
    margin: 0;
  }
  
  .order-details-main-sec .order-track-sec{
    margin-top: 10px;
    border-top: 1px dashed #2c3e50;
    display: flex;
    flex-direction: column;
    padding: 8px 10px;
  }
  .order-details-main-sec .order-track-step {
    display: flex;
    height: 60px;
  }
  .order-details-main-sec .order-track-step:last-child {
    overflow: hidden;
    height: 4rem;
  }
  .order-details-main-sec .order-track-step:last-child .order-track-status span:last-of-type {
    display: none;
  }
  .order-details-main-sec .order-track-status {
    margin-right: 1.5rem;
    position: relative;
  }
  .not-delivered-dot{
    background-color: #f1242b!important;
  }
  .not-delivered-line{
    background-color: #f1242b!important;
  }
  .order-details-main-sec .order-track-status-dot {
    display: flex;
    width: 20px;
    justify-content: center;
    height: 20px;
    align-items: center;
    border-radius: 50%;
    background: #f364a7;
    color: #fff;
    font-weight: 600;
  }
  .order-details-main-sec .order-track-status-line {
    display: flex;
    margin: 0 auto;
    width: 2px;
    height: 60px;
    background: #f364a7;
  }
  .order-details-main-sec .order-track-text-stat {
    font-size: 13px;
    font-weight: 500;
    margin-bottom: 3px;
  }
  .order-details-main-sec .order-track-text-sub {
    font-size: 10px;
    font-weight: 300;
  }
  
  .order-details-main-sec .order-track {
    transition: all 0.3s height 0.3s;
    transform-origin: top center;
  }
  .order-track-sec .order-sts{
    margin: 0;
    margin-bottom: 22px;
  }
  .order-track-sec .order-dt{
    margin-bottom: 10px;
  }
  .order-track-sec .track-order-heading{
    margin: 0;
    margin-bottom: 10px;
    font-size: 14px;
  }
  .order-details-main-sec .order-details{
    padding: 8px 10px;
    display: flex;
    flex-direction: column;
  }
  .order-details .order-details-heading-sec{
    margin: 0;
    margin-bottom: 5px;
    display: flex;
    text-align: center;
    border-radius: 5px;
    font-size: 16px;
    align-items: center;
    color: #0ecd0c;
    margin-top: 12px;
  }
  .order-details .order-details-date{
    color: #9f9696;
    font-size: 13px;
  }
  .delivery-address-sec{
    margin-top: 10px;
    border: 1px solid #f9f7f7;
    border-radius: 5px;
    padding: 0px 10px;
  }
  .order-details .order-details-text{
    border: 1px solid #f9f7f7;
    border-radius: 5px;
    padding: 0px 10px;
    display: flex;
    flex-direction: column;
    transition: 0.35s all;
    transform: translateY(0);
    opacity: 1;
    z-index: 1;
    height: auto;
    position: relative;
  }
  .order-details .order-details-text.active-order-details{
    transform: translateY(-100%);
    opacity: 0;
    z-index: -1;
    height: 0;
    margin: 0;
    padding: 0;
    position: absolute;
    transition: 0.35s all;
  }
  .order-details-right-arrow-icon.active-icon{
    transform: rotate(180deg);
    transition: 0.35s all;
  }
  .order-details .order-details-text .order-text{
    display: flex;
    align-items: center;
    justify-content: flex-start;
    padding: 6px 0px;
    border-bottom: 1px solid #f7f7f7;
  }
  .order-details .order-details-text .order-text:last-child{
    border-bottom:none;
  }
  .order-details .order-details-text .order-text .order-text-details{
    width: 50%;
    
  }
  .order-details .order-details-text .order-text .order-text-desc{
    color: #302e2e;
  }
  .text-success{
    color: #18d515;
  }
  .order-details .delivery-address-heading{
    font-size: 14px;
    margin: 0;
    margin-top: 8px;
    margin-bottom: 10px;
  }
  .order-details .delivery-address-details{
    line-height: 20px;
    font-size: 12px;
  }
  .kapchat-main-wrapper .kapchat-scrollable-content .order-main-sec .product-quantity{
    position: absolute;
    right: 100px;
    bottom: 9px;
    font-size: 13px;
  }
  .kapchat-main-wrapper .kapchat-scrollable-content .order-details-address-sec{
    padding: 5px;
    margin-top: 3px;
    display: flex;
    flex-direction: column;
  }
  .kapchat-main-wrapper .kapchat-scrollable-content .order-details-address-sec .order-details-address-inner-sec{
    margin-bottom: 10px;
    display: flex;
  }
.kapchat-main-wrapper .order-details-estimate-section{
    display: flex;
    flex-direction: column;
    box-shadow: 0px 2px 8px 0px rgba(0, 0, 0, 0.10);
    border-radius: 8px;
    padding: 15px 8px;
    background: #fff;
}
.kapchat-main-wrapper .odes-first{
    display: flex;
    align-items: center;
    margin-bottom:5px;
}
.kapchat-main-wrapper  .odes-first-text{
    color: #525252;
    font-size: 14px;
    font-style: normal;
    font-weight: 700;
    line-height: normal;
    margin-left: 5px;
}
.kapchat-main-wrapper .odes-secd-text{
    color: #525252;
    font-size: 12px;
    font-style: normal;
    font-weight: 400;
}
  .kapchat-main-wrapper .kapchat-scrollable-content .order-details-place-date-txt{
    color: #988b8b;
    margin-bottom: 5px;
    font-size: 11px;
  }
  .kapchat-main-wrapper .of-first-top-dl-sec{
    background: #ffffff;
/*    border: 1px solid #d3c8c8;*/
    padding: 5px;
    border-radius: 5px;
    width: 40px;
    height: 40px;
    display: flex;
    align-items: center;
    justify-content: center;
    margin-right: 10px;
  }
  .kapchat-main-wrapper .kapchat-scrollable-content .order-details-address-sec .order-details-address-inner-sec .icon-sec{
    background-color: #edf1f0;
    padding: 4px;
    border-radius: 50%;
    display: flex;
    align-items: center;
    justify-content: center;
    margin-right: 12px;
  }
  .kapchat-main-wrapper .kapchat-scrollable-content .order-details-address-sec .order-details-address-inner-sec .icon-sec .icon-img{
    width: 15px;
    opacity: 0.7;
  }
  .kapchat-main-wrapper .kapchat-scrollable-content .order-details-address-sec .order-details-address-inner-sec .text-sec{
    display: flex;
    flex-direction: column;
  }
  .kapchat-main-wrapper .kapchat-scrollable-content .order-details-address-sec .order-details-address-inner-sec .order-arived-time-txt{
    color: #787878;
    font-weight: 600;
    margin-bottom: 3px;
    font-size: 13px;
  }
  .kapchat-main-wrapper .kapchat-scrollable-content .order-details-product-section {
    padding: 5px;
    display: flex;
    flex-direction: column;
    padding-bottom: 8px;
    box-shadow: 0px 2px 8px 0px rgba(0, 0, 0, 0.10);
    border-radius: 8px;
    padding: 15px 8px;
    margin-top: 5px;
    background: #fff;
  }
  .kapchat-main-wrapper .order-det-shpping-sec{
    background: #ffffff;
    border: 1px solid #d3c8c8;
    padding: 5px;
    border-radius: 50%;
    width: 40px;
    height: 40px;
    display: flex;
    align-items: center;
    justify-content: center;
    margin-right: 10px;
  }
  .kapchat-main-wrapper .od-text-heading{
    color: #787878;
    font-weight: 600;
    margin-bottom: 3px;
    font-size: 13px;
  }
  .kapchat-main-wrapper .shopping-img-icon{ 
    opacity: 0.8;
  }
  .kapchat-main-wrapper .order-details-first-sec{
    display: flex;
    align-items: center;
    margin-top: 2px;
    margin-bottom: 0px;

  }
  .kapchat-main-wrapper .kapchat-scrollable-content .order-details-product-section .order-details-products{
    width: 100%;
    display: flex;
    justify-content: space-between;
    margin-bottom: 15px;
  }
  .kapchat-main-wrapper .kapchat-scrollable-content .order-details-product-section .order-details-products:last-child{
    border-bottom: none;
  }
  .kapchat-main-wrapper .kapchat-scrollable-content .order-details-product-section .order-details-products .order-details-product-left-sec{
    display: flex;
    align-items: center;
    justify-content: center;
  }
  .kapchat-main-wrapper .kapchat-scrollable-content .order-details-product-section .order-details-products .order-details-product-left-sec .pls1{
    display: flex;
    margin-right: 15px;
    font-size: 17px;
  }
  .kapchat-main-wrapper .kapchat-scrollable-content .order-details-product-section .order-details-products .order-details-product-left-sec .pls2{
    display: flex;
    flex-direction: column;
  }
  .kapchat-main-wrapper .odps-heading-text{
    display: flex;
    color: #525252;
    font-size: 14px;
    font-style: normal;
    font-weight: 700;
    line-height: normal;
    margin-bottom: 13px;
  }
  .kapchat-main-wrapper .odisd-heading{
    display: flex;
    color: #525252;
    font-size: 14px;
    font-style: normal;
    font-weight: 700;
    line-height: normal;
    margin-bottom: 10px;
  }
  .kapchat-main-wrapper .kapchat-scrollable-content .order-details-product-section .order-details-products .order-details-product-left-sec .pls2 .pls-heading{
    margin-bottom: 3px;
    color: #525252;
    font-size: 12px;
    font-style: normal;
    font-weight: 400;
  }
  .kapchat-main-wrapper .kapchat-scrollable-content .order-details-product-section .order-details-products .order-details-product-left-sec .pls2 .pls-qty{
    color: #525252;
    font-size: 12px;
    font-style: normal;
    font-weight: 400;
  }
  .kapchat-main-wrapper .kapchat-scrollable-content .order-details-product-section .order-details-products .order-details-product-right-sec .pp-price{
    color: #525252;
    font-size: 12px;
    font-style: normal;
    font-weight: 400;
  }
  .kapchat-main-wrapper .kapchat-scrollable-content .order-details-total-sec{
    display: flex;
    flex-direction: column;
    box-shadow: 0px 2px 8px 0px rgba(0, 0, 0, 0.10);
    border-radius: 8px;
    padding: 15px 8px;
    background: #fff;
  }
  .kapchat-main-wrapper .order-det-user-info-sec{
    display: flex;
    margin-top: 10px;
    margin-bottom: 5px;
    flex-direction: column;
    box-shadow: 0px 2px 8px 0px rgba(0, 0, 0, 0.10);
    border-radius: 8px;
    padding: 2px 0px;
    margin-top: 5px;
    background: #fff;
  }
  .kapchat-main-wrapper .oad-text{
    color: #525252;
    font-size: 12px;
    font-style: normal;
    font-weight: 400;
    margin-bottom: 3px;
  }
  .kapchat-main-wrapper .od-address{
    font-size: 12px;
  }
  .kapchat-main-wrapper .kapchat-scrollable-content .order-details-total-sec .order-details-total-sec-inner{
    display: flex;
    align-items: center;
    justify-content: space-between;
  }
  .kapchat-main-wrapper .od-info{
    padding: 10px 8px;
    border-bottom: 1px solid #f1f0f0;
    display: flex;
    flex-direction: column;
    align-items: flex-start;
  }
  .kapchat-main-wrapper .od-total-heading{
    margin: 0;
    color: #525252;
    font-size: 14px;
    font-style: normal;
    font-weight: 700;
    margin-bottom: 10px;
  }
  .kapchat-main-wrapper .od-total-mrp{
    display: flex;
    align-items: center;
    justify-content: space-between;
    color: #525252;
    font-size: 12px;
    font-style: normal;
    font-weight: 400;
    margin-bottom: 10px;
  }
  .kapchat-main-wrapper .order-details-need-more-help-sec{
    display: flex;
    box-shadow: 0px 2px 8px 0px rgba(0, 0, 0, 0.10);
    border-radius: 8px;
    padding: 15px 8px;
    margin-top: 5px;
    align-items: center;
    background: #fff;
  }
  .kapchat-main-wrapper .odnmhs-left-sec{
    border-radius: 50%;
    border: 1px solid #D0363A;
    background: #FFF;
    display: flex;
    width: 40px;
    height: 40px;
    align-items: center;
    justify-content: center;
    margin-right: 10px;
  }
  .kapchat-main-wrapper .odnmhs-right-sec{
    display: flex;
    flex-direction: column;
  }
  .kapchat-main-wrapper .odnmhs-right-text-first{
    color: #18191F;
    font-size: 14px;
    font-style: normal;
    font-weight: 400;
    margin-bottom: 3px;
  }
  .kapchat-main-wrapper .odnmhs-right-text-second{
    color: #D0363A;
    font-size: 14px;
    font-style: normal;
    font-weight: 600;
    cursor: pointer;
  }
  .kapchat-main-wrapper .od-info:last-of-type{
    border-bottom:none;
  }
  .kapchat-main-wrapper .delivery-address-sec-od{
    display: flex;
    flex-direction: column;
  }
  .kapchat-main-wrapper .kapchat-scrollable-content .order-details-total-sec .order-details-total-sec-inner .odtsi-heading{
    color: #525252;
    font-size: 12px;
    font-style: normal;
    font-weight: 700;
    line-height: normal;
  }
  .kapchat-main-wrapper .kapchat-scrollable-content .order-details-total-sec .order-details-total-sec-inner .green{
    color: #0ecd0c;
    font-weight: 600;
  }
/* end */

/* //Floating CSS */
.floating-toggle {
    display: flex;
    align-items: center;
    justify-content: center;
    height: 120px;
    width: 5px;
    color: #bdb6b6;
    background-color: red;
    cursor: pointer;
    transition: all 0.5s cubic-bezier(0.68, -0.55, 0.265, 1.55);
    position: absolute;
    bottom: 52px;
    right: calc(50% - 60px);
    border-radius: 10px;
    border-top-right-radius: 0;
    border-bottom-right-radius: 0;
  }

  .floating-toggle::after {
    content: '';
    width: 0px;
    height: 0px;
    border-style: solid;
    border-width: 0 10px 8px 10px;
    border-color: transparent transparent red transparent;
    transform: rotate(270deg);
    position: absolute;
    right: -1px;
 }

  .contact-icon-sec {
    display: flex;
    align-items: flex-start;
    flex-direction: column;
    justify-content: center;
    background-color: transparent;
    padding: 0;
    border-radius: 6px;
    transform: translateX(100%);
    transition: all 0.5s cubic-bezier(0.68, -0.55, 0.265, 1.55);
    position: absolute;
    bottom: 150px;
    right: 10px;
    visibility: hidden;
    z-index: -1;
    min-width: 150px;
  }

  .contact-icon-sec .contact-text {
    text-decoration: none;
    position: relative;
    display: flex;
    flex-direction: row-reverse;
    display: flex;
    align-items: center;
    justify-content: flex-end;
    width: 100%;
    padding: 7px 15px;
    color: #fff;
    border-bottom: 1px solid #ffffff59;
    transition: 0.15s all;
    box-shadow: 0px 3px 4px 0px rgba(0, 0, 0, 0.15);
    margin-bottom: 10px;
    border-radius: 20px;
    border: 1px solid #D0363A;
    background: #FFF;
    font-size: 14px;
    font-style: normal;
    font-weight: 600;
    line-height: normal;
  }
  .contact-icon-sec .contact-text:hover{
    font-weight: 600;
    color: #fff;
  }

  .contact-icon-sec .contact-text:last-child{
    margin-bottom: 0px;
  }
  .contact-icon-sec .contact-img{
    width: 20px;
  }

  .contact-icon-sec.open{
    transform: translateX(0);
    z-index: 1;
    visibility: visible;
  }

  /*.floating-toggle.open ~ .contact-icon-sec {
    transform: translateX(0);
    visibility: visible;
    z-index: 1;
    height: auto;
  }*/
  /*.contact-icon-sec a {
    text-decoration: none;
    position: relative;
    height: 35px;
    width: 35px;
    display: flex;
    align-items: center;
    justify-content: center;
    border-radius: 6px;
    margin: 6px;
  }*/
  .floating-toggle-round{
    background: #e9e8e8;
    position: fixed;
    padding: 5px;
    color: #2e2a2a;
    top: 40%;
    right: 10px;
    border-top-left-radius: 20px;
    border-bottom-left-radius: 20px;
    display: flex;
    border: 1px solid #d9d4d4;
    display: none;
  }
  .floating-toggle-round img{
    width: 16px;
    background: white;
    border-radius: 50%;
    padding: 0px;
  }
  .kapchat-main-wrapper .order-details-delivery-success{
    display: flex;
    align-items: center;
    justify-content: flex-start;
    flex-direction: column;
  }

  .kapchat-main-wrapper .help-sec-order{
    align-items: flex-end;
    display: flex;
    justify-content: end;
    margin-top: 8px;
    color: #0065ff;
    font-size: 10px;
  }
  .kapchat-main-wrapper .order-faqs-main-sec{
    display: flex;
    flex-direction: column;
    align-items: center;
    justify-content: center;
  }
  .kapchat-main-wrapper .order-faq-need-help-sec{
    display: flex;
    color: #2196f3;
    align-items: center;
    margin-top: 10px;
    font-size: 12px;
    text-decoration: underline;
    cursor: pointer;
}
.order-faq-need-help-sec.active{
    display: none;
}
.kapchat-main-wrapper .order-faq-need-help-box{
    display: flex;
    flex-direction: column;
    background: #f7f9f9;
    justify-content: space-between;
    border-radius: 5px;
    width: 90%;
    transition: 0.15s all;
    transform: translatey(100%);
    opacity: 0;
    z-index: -1;
    position: absolute;
    padding: 30px 15px;
    border-radius: 8px;
    background: #FFF;
    box-shadow: 0px 2px 8px 0px rgba(0, 0, 0, 0.10);
}
.order-faq-need-help-box.active{
    transition: 0.15s all;
    transform: translatey(0);
    opacity: 1;
    z-index: 1;
    height: auto;
    position: absolute;
    top: 60%;
    box-shadow: rgb(0 0 0 / 19%) 0px 3px 5px 0px, rgb(0 0 0 / 8%) 0px 6px 22px 0px;
}
.kapchat-main-wrapper .order-faq-icon-sec{
    display: flex;
    align-items: center;
    justify-content: center;
    padding: 5px 17px;
    background: #fff;
    width: 100%;
    border-radius: 20px;
    margin: 5px;
    color: #D0363A;
    font-size: 14px;
    font-style: normal;
    font-weight: 600;
    border-radius: 20px;
    border: 1px solid #D0363A;
    background: #FFF;
}
.kapchat-main-wrapper .search-order-bredcrumb-title{
    color: #18191F;
    font-size: 14px;
    font-style: normal;
    font-weight: 700;
    margin: 0;
}
.kapchat-main-wrapper .order-faq-icon-sec:hover{
    color: #D0363A;
}
.kapchat-main-wrapper .search-order-help-icon-img{
    margin-right:10px;
}
.kapchat-main-wrapper .close-btn-order-faq-box{
    position: absolute;
    top: 5px;
    right: 10px;
    cursor: pointer;
}
.kapchat-main-wrapper .close-btn-order-faq-box img{
    width: 17px;
    background: #fff;
    border-radius: 50%;
}
.kapchat-main-wrapper .help-order-title{
    margin: 0;
    margin-top: 15px;
    margin-bottom: 10px;
    font-size: 15px;
}
.kapchat-main-wrapper .more-img-icon{
    width: 24px;
    display: flex;
}
/* .kapchat-main-wrapper .kapchat-back-btn{
    display: none;
} */
.kapchat-main-wrapper .kapchat-left-header-sec{
    display: flex;
    width: 100%;
    align-items: center;
    justify-content: center;
}
.kapchat-main-wrapper .kapchat-cx-logo{
    display: flex;
    align-items: center;
    justify-content: center;
}
.kapchat-main-wrapper .kapchat-category-icon-img{
    margin-right: 10px;
}

.kapchat-main-wrapper .kapchat-search-text{
    display: flex;
    flex-direction: column;
    justify-content: center;
    align-items: center;
    padding: 20px 0;
}
.kapchat-main-wrapper .kapchat-search-text .st-heading{
    margin: 0;
    margin-bottom: 10px;
    color:#18191F;
    text-align: center;
    font-size: 20px;
    font-style: normal;
    font-weight: 700;
    letter-spacing: -0.5px;
}
.kapchat-main-wrapper .kapchat-search-text .st-desc{
    font-size: 16px;
    font-style: normal;
    font-weight: 400;
    line-height: normal;
    letter-spacing: -0.416px;
}
.kapchat-main-wrapper .kapchat-new-search-sec{
    display: flex;
    align-items: center;
    justify-content: center;
    width: 100%;
}
.kapchat-main-wrapper .kapchat-new-search-sec .search-input-new-kapchat{
    width: 100%;
    border-radius: 8px;
    background: #F1F1F1;
    padding: 13px;
    border: 1px solid #f1f1f1;
    font-size: 14px;
    font-style: normal;
    font-weight: 400;
    line-height: normal;
}

.kapchat-main-wrapper .kapchat-new-search-sec .search-input-new-kapchat::placeholder {
    color: #BEBEBE;
    opacity: 1;
  }
  
  .kapchat-main-wrapper .kapchat-new-search-sec .search-input-new-kapchat:-ms-input-placeholder { 
   color: #BEBEBE;
  }
  
  .kapchat-main-wrapper .kapchat-new-search-sec .search-input-new-kapchat::-ms-input-placeholder {
   color: #BEBEBE;
  }
  .kapchat-main-wrapper .kapchat-new-search-sec .search-input-inner-sec{
    display: flex;
    width: 100%;
    align-items: center;
    position: relative;
    margin-bottom: 7px;
  }
  .kapchat-main-wrapper .kapchat-new-search-sec .search-input-inner-sec .new-search-icon-kapchat{
    position: absolute;
    right: 10px;
    cursor: pointer;
  }
  /* .kapchat-main-wrapper .active-kapchat-tab{
    background: #d0363a;
    color: #ffffff;
  } */
  .kapchat-main-wrapper .floating-contact-new-kapchat{
    position: absolute;
    bottom: 10%;
    background: #d0363a;
    right: 10px;
    padding: 10px;
    display: flex;
    align-items: center;
    justify-content: center;
    border-radius: 50%;
    height: 50px;
    width: 50px;
    box-shadow: 0px 3px 4px 0px rgba(0, 0, 0, 0.15);
  }
  .kapchat-main-wrapper .contact-icon-imgs-kapchat{
    display: flex;
    margin-right: 10px;
  }
.kapchat-main-wrapper .kapchat-new-search-form{
    justify-content: center;
    display: flex;
    flex-direction: column;
    width: 100%;
    align-items: center;
}
.kapchat-main-wrapper .view-order-main-section-div{
    display: flex;
    flex-direction: column;
    width: 100%;
    margin-top: 65px;
}
.kapchat-main-wrapper .relevant-article-sec{
    display: flex;
    flex-direction: column;
    width: 100%;
    border-radius: 8px;
    box-shadow: 0px 2px 8px 0px rgba(0, 0, 0, 0.10);
    padding: 10px 10px;
    background: #fbfbfb;
    margin-top: 5px;
}
.kapchat-main-wrapper .faq-bredcrumb-inner{
    display: flex;
    align-items: center;
}
.kapchat-main-wrapper .relevant-article-sec .rel-art-inner-sec{
    display: flex;
    align-items: center;
    justify-content: space-between;
    cursor: pointer;
}
.kapchat-main-wrapper .relevant-article-sec .rel-art-inner-sec .rel-art-heading{
    color: #18191F;
    font-size: 12px;
    font-style: normal;
    font-weight: 600;
    line-height: normal;
}
.kapchat-main-wrapper .relevant-article-sec .rel-art-inner-sec .rel-art-img{
    width: 24px;
}
.kapchat-main-wrapper .relevant-article-sec .rel-art-inner-sec .rel-art-img.active-relevant-faq-icon{
    transform: rotateZ(180deg);
}
.kapchat-main-wrapper .relevant-article-sec .rel-art-category-sec{
    flex-direction: column;
    display: none;
}
.kapchat-main-wrapper .no-record-sec{
    min-height: 125px;
    display: flex;
    align-items: center;
    justify-content: center;
    background: #fff;
}
.kapchat-main-wrapper .no-record-sec-dif{
    min-height: 125px;
    display: flex;
    flex-direction: column;
    align-items: center;
    justify-content: center;
    box-shadow: 0px 2px 8px 0px rgba(0, 0, 0, 0.10);
    width: 100%;
    border-radius: 8px;
    background: #fff;
}
.kapchat-main-wrapper .no-record-sec-dif .serached-text{
    margin: 0;
    margin-top: 10px;
    font-size: 15px;
}
.kapchat-main-wrapper .relevant-article-sec .rel-art-category-sec .rel-art-category{
    display: flex;
    align-items: center;
    justify-content: space-between;
    padding: 10px 0px;
    border-top: 1px solid #F1F1F1;
}
.kapchat-main-wrapper .relevant-article-sec .rel-art-category-sec .rel-art-category .category-left-sec{
    display: flex;
    align-items: center;
}
.kapchat-main-wrapper .relevant-article-sec .rel-art-category-sec .rel-art-category .category-left-sec .rel-art-category-left-img{
    margin-right: 10px;
}
.kapchat-main-wrapper .relevant-article-sec .rel-art-category-sec .rel-art-category .rel-art-category-right-img{
    width: 24px;
}
.kapchat-main-wrapper .relevant-article-sec .rel-art-category-sec .rel-art-category .rel-art-category-text{
    color: #18191F;
    font-size: 12px;
    font-style: normal;
    font-weight: 400;
    line-height: normal;
}
.kapchat-main-wrapper .relevant-article-sec .rel-art-category-sec .rel-art-category:first-child{
    margin-top: 10px;
}
.kapchat-main-wrapper .kapchat-faq-title{
    display: flex;
    align-items: center;
    border-bottom: 1px solid #F1F1F1;
    padding: 10px 10px;
}
.kapchat-main-wrapper .feedback-first-contact{
    display: flex;
    width: 100%;
    align-items: center;
    justify-content: center;
}
.kapchat-main-wrapper .kapchat-resolve-sec .kapchat-faq-feedback-no .kapchat-faq-feedback-no-details .feedback-icons{
    width: 20px;
    margin-right: 5px;
}
.cx-self-serve-loader-skeleton{
    display: flex;
    flex-direction: column;
    justify-content: center;
    display: none;
    margin-top: 20px;
  }
  
  .cx-self-serve-post {
    width: 220px;
    height: 80px;
  }
  .cx-self-serve-post .avatar {
    float: left;
    width: 52px;
    height: 52px;
    background-color: #ccc;
    border-radius: 25%;
    margin: 8px;
    background-image: linear-gradient(90deg, #ddd 0px, #e8e8e8 40px, #ddd 80px);
    background-size: 600px;
    animation: shine-avatar 1.6s infinite linear;
  }
  .cx-self-serve-post .line {
    float: left;
    width: 140px;
    height: 16px;
    margin-top: 12px;
    border-radius: 7px;
    background-image: linear-gradient(90deg, #ddd 0px, #e8e8e8 40px, #ddd 80px);
    background-size: 600px;
    animation: shine-lines 1.6s infinite linear;
  }
  .cx-self-serve-post .avatar + .line {
    margin-top: 11px;
    width: 100px;
  }
  .cx-self-serve-post .line ~ .line {
    background-color: #ddd;
  }
  
  @keyframes shine-lines {
    0% {
      background-position: -100px;
    }
    40%, 100% {
      background-position: 140px;
    }
  }
  @keyframes shine-avatar {
    0% {
      background-position: -32px;
    }
    40%, 100% {
      background-position: 208px;
    }
  }
  .min-height-ticket-no{
    min-height: 100px;
    display: flex;
    align-items: center;
    justify-content: center;
  }
  .kb-faq-design{
    width: 100%;
    transition: transform 1.4ms ease;
    background: #FFF;
    box-shadow: 0px 2px 8px 0px rgba(0, 0, 0, 0.10);
    border-radius: 8px;
    margin-bottom: 5px;
    padding: 5px 8px;
    display: flex;
    border-bottom: 1px solid #F1F1F1;
    flex-direction: column;
    padding: 14px;
    color: #000;
    align-items: center;
  }
  .kb-faq-design .kfd-heading{
    margin: 0;
    margin-bottom: 5px;
  }
  .kfd-inner{
    display: flex;
    column-gap: 5px;
    align-items: center;
  }
  .gen-ai-add-tkt-main{
    position: fixed;
    height: 100%;
    top: 0;
    bottom: 0;
    z-index: 999;
    width: 100%;
    left: 0;
    background: rgba(0, 0, 0, 0.50);    
    display: none;
    align-items: center;
    justify-content: center;
  }
  .gen-ai-add-ticket-sec{
    border-radius: 8px;
    background: #FFF;
    box-shadow: 0px 2px 8px 0px rgba(0, 0, 0, 0.10);
    padding: 5px 5px;
    width: 80%;
    /* margin-bottom: 20px;
    display: none;
    width: 290px;
    position: fixed;
    right: 55px;
    bottom: 42%; */
  }
  .gaats-title{
    margin: 0;
    font-size: 15px;
    text-transform: capitalize;
  }
  .inn-gen-faq{
    display: flex;
    flex-direction: column;
    row-gap: 7px;
    padding: 12px 10px;
    background: #fff;
    box-shadow: 0px 2px 8px 0px rgba(0, 0, 0, 0.10);
    border-radius: 8px;
    margin-bottom: 5px;
    position: relative;
    min-height: 125px;
    border: 1px solid #0288D1;
  }
  .new-gen-title{
    color: #014361;
  }
  .igf-one{
    display: flex;
    align-items: center;
    column-gap: 10px;
    font-size: 15px;
    font-weight: 600;
    color: #676666;
    margin-bottom: 5px;
  }
  .igf-one img{
    width: 28px;
    background:#d3d3d3;
    padding: 3px;
    border-radius: 50%;
  }
  .igf-two{
    display: flex;
    align-items: center;
    column-gap: 10px;
    font-size: 15;
    font-size: 16px;
    padding-bottom: 5px;
    font-weight: 600;
    color: #676666;
    border-bottom: 1px solid #DBE1E8;
  }
  .igf-three{
    display: flex;
    align-items: center;
    column-gap: 10px;
    font-size: 15;
    font-size: 16px;
    font-weight: 600;
    color: #676666;
  }
  .igf-three p{
    font-size: 14px;
    color: #525252;
    margin-top: 6px;
  }
  /* .igf-img2{
    width: 30px;
    background: #e9f3f3;
    padding: 4px;
    border-radius: 50%;
  } */
  .igf-img3{
    width: 30px;
    background: #e9f3f3;
    padding: 4px;
    border-radius: 50%;
  }
  .btn-need-yes{
    width: 100%;
    padding: 7px 15px;
    color: #fff;
    display: flex;
    cursor: pointer;
    transition: all 0.35s;
    border-radius: 20px;
    border: 1px solid #1F73B7;
    background: #FFF;
    color: #1F73B7;
    font-size: 12px;
    font-weight: 700;
    align-items: center;
    justify-content: center;
  }
  .btn-need-no{
    background: #fff;
    padding: 5px 15px;
    color: #000;
    border-radius: 5px;
    cursor: pointer;
    transition: all 0.35s;
  }
  .add-kb-faq-needhelp{
    display: flex;
    column-gap: 10px;
  }
  .greet-ai{
    padding: 5px 15px;
    color: #fff;
    border-radius: 20px;
    border: 1px solid #1F73B7;
    background:#FFF;
    cursor: pointer;
    transition: all 0.35s;
    color: #1F73B7;
    text-align: center;
    font-size: 12px;
    font-style: normal;
    font-weight: 700;
  }
  .greet-msg-ai{
    color: #2b953f;
    font-size: 22px;
  }
  .mbfaq-5{
    margin-bottom: 5px;
  }
  .gen-ai-kb-loader{
    position: absolute;
    background: #ffffff;
    width: 100%;
    left: 0;
    height: 100%;
    top: 0;
    display: flex;
    align-items: center;
    transition: 0.3s all;
    transform: scale(0);
    z-index: -2;
    border-radius: 10px;
  }
  .gen-ai-kb-loader.active-gen-loader{
    z-index: 10;
    transform: scale(1);
  }
  .gen-ai-kb-loader-inn{
    background: #fff;
    width: 70%;
    height: 70%;
    border-radius: 5px;
    display: flex;
    align-items: center;
    flex-direction: column;
    justify-content: center;
  }
  .gen-ai-kb-loader-inn .gakli-img{
    width: 70px;
  }
  .gen-ai-kb-loader-inn .gakli-text{
    font-size: 15px;
  }
  .igf-img1{
    width: 25px;
  }
  .igf-three-oth{
    background: #fff;
    padding: 9px;
    border-radius: 5px;
    margin-bottom: 15px;
  }
  .igf-txt-oth{
    color: #001E38;
    font-size: 15px;
    font-weight: 600;
  }
  .cross-addt-gen{
    display: flex;
    align-items: flex-start;
    border-bottom: 1px solid #E5E5E5;
    padding-bottom: 5px;
    column-gap: 7px;
    align-items: center;
  }
  .igf-img3-oth{
    background: #1F73B7;
    width: 25px;
    border-radius: 20px;
    cursor: pointer;
    display: flex;
    align-items: center;
    justify-content: center;
  }
  .box{
    max-width: 300px;
    width: 100%;
    padding: 0 15px;
}
.skeleton {
    width: 100%;
    background: #fff;
    margin-bottom: 20px;
    border-radius: 5px;
    display: flex;
    align-items: center;
}
.skeleton .square {
    height: 80px;
    border-radius: 5px;
    background: rgba(130, 130, 130, 0.2);
    background: -webkit-gradient(linear, left top, right top, color-stop(8%, rgba(130, 130, 130, 0.2)), color-stop(18%, rgba(130, 130, 130, 0.3)), color-stop(33%, rgba(130, 130, 130, 0.2)));
    background: linear-gradient(to right, rgba(130, 130, 130, 0.2) 8%, rgba(130, 130, 130, 0.3) 18%, rgba(130, 130, 130, 0.2) 33%);
    background-size: 800px 100px;
    animation: wave-squares 2s infinite ease-out;
}
.skeleton .line {
    height: 12px;
    margin-bottom:6px;
    border-radius: 2px;
    background: rgba(130, 130, 130, 0.2);
    background: -webkit-gradient(linear, left top, right top, color-stop(8%, rgba(130, 130, 130, 0.2)), color-stop(18%, rgba(130, 130, 130, 0.3)), color-stop(33%, rgba(130, 130, 130, 0.2)));
    background: linear-gradient(to right, rgba(130, 130, 130, 0.2) 8%, rgba(130, 130, 130, 0.3) 18%, rgba(130, 130, 130, 0.2) 33%);
    background-size: 800px 100px;
    animation: wave-lines 2s infinite ease-out;
}
.skeleton-right{
   flex:1;
}
.skeleton-left{
   flex:2;
   padding-right:15px;
}
.flex1{
   flex: 1;
}
.flex2{
   flex: 2;
}
.skeleton .line:last-child{
   margin-bottom: 0;
}
.h8{
   height: 8px !important;
}
.h10{
   height: 10px !important;
}
.h12{
   height: 12px !important;
}
.h15{
   height: 15px !important;
}
.h17{
   height: 17px !important;
}
.h20{
   height: 20px !important;
}
.h25{
   height: 25px !important;
}
.w25{
   width: 25% !important
}
.w40{
   width:40% !important;
}
.w50{
   width: 50% !important
}
.w75{
   width: 75% !important
}
.m10{
   margin-bottom: 10px !important;
}
.circle{
   border-radius: 50% !important;
    height: 80px !important;
    width: 80px;
}
@keyframes wave-lines {
   0% {
       background-position: -468px 0;
   }
    100% {
       background-position: 468px 0;
   }
}
@keyframes wave-squares {
   0% {
       background-position: -468px 0;
   }
    100% {
       background-position: 468px 0;
   }
}
.btn-need-yes:hover{
    background: #f9f9f9;
}
.faq-ans-gen{
    background: #EEFAFF;
    padding: 9px;
    border-radius: 5px;
}
.bg-new{
    background: #1F73B7;
    color: #fff;
}
.bg-new:hover{
    background: #1F73B7;
    color: #fff;
}
.no-product{
    padding: 15px 0px;
    color: #6d6868;
}
.policy-plan-name{
    margin-top: 15px;
    margin-bottom: 15px;
}
.mb-3{
    margin-bottom: 3px;
}
.kapchat-cokebuddy-header{
    background: #f1f1f1 !important;
}
.tab {
    /* margin-bottom: 10px; */
    display: flex;
    width: 100%;
    /* border: 1px solid #ccc; */
    align-items: center;
    justify-content: center;
}
.tab-button {
    background-color: #f1f1f1;
    border: none;
    padding: 9px 20px;
    cursor: pointer;
    width: 50%;
    /* border-right: 1px solid #ccc; */
    /* margin-right: 5px; */
}
.tab-button.active {
    /* background-color: #ddd; */
    border-bottom: 4px solid rgb(230, 29, 43);
    color: rgb(230, 29, 43);
    font-weight: 800;
}
.tab-content {
    display: none;
}
.tab-content iframe {
    width: 100%;
    height: 400px;
}

.view-ls-ti{
    font-size: 12px;
}

/* stl */

.user-card {
    display: flex;
    align-items: center;
    background: #fff;
    border-radius: 12px;
    padding: 17px 8px;
    margin-bottom: 12px;
    box-shadow: 0 2px 5px rgba(0, 0, 0, 0.05);
    gap: 10px;
    flex-wrap: wrap;
    border: 1px solid #e9e6e6;
  }
  
  .user-info {
    display: flex;
    align-items: center;
    gap: 12px;
    flex-shrink: 0;
  }
  
  .avatar {
    width: 40px;
    height: 40px;
    background: #ddd;
    color: #fff;
    font-weight: bold;
    border-radius: 50%;
    display: flex;
    align-items: center;
    justify-content: center;
    font-size: 16px;
    flex-shrink: 0;
  }
  
  .user-infi-sec-dd {
    flex: 1;
    min-width: 0;
    display: flex;
    flex-direction: column;
    gap: 10px;
  }
  
  .ui-fst {
    display: flex;
    align-items: center;
    justify-content: space-between;
    flex-wrap: wrap;
  }
  
  .name {
    font-weight: 600;
    color: #333;
    font-size: 16px;
    white-space: nowrap;
    overflow: hidden;
    text-overflow: ellipsis;
    text-wrap: wrap;
  }
  
  .arrow {
    font-size: 18px;
    color: #888;
    flex-shrink: 0;
  }
  
  .status-group {
    display: flex;
    flex-wrap: wrap;
    gap: 8px;
  }
  
  .status-badge {
    font-size: 11px;
    font-weight: 600;
    padding: 4px 8px;
    border-radius: 20px;
    display: inline-flex;
    align-items: center;
    gap: 6px;
    white-space: nowrap;
  }
  
  .resolved {
    background-color: #d4edda;
    color: #155724;
  }
  
  .pending {
    background-color: #fff3cd;
    color: #856404;
  }
  
  .escalated {
    background-color: #f8d7da;
    color: #721c24;
  }
  
  .status-count {
    background: #fff;
    color: inherit;
    border-radius: 999px;
    padding: 2px 6px;
    font-size: 10px;
    font-weight: bold;
    border: 1px solid rgba(0, 0, 0, 0.1);
  }
  
  /* Responsive tweaks */
  @media (max-width: 500px) {
  
    .status-group {
      gap: 2px;
    }
  
    .ui-fst {
      flex-direction: row;
      width: 100%;
    }
  }
  

  .status-slider {
    display: flex;
    overflow-x: auto;
    gap: 12px;
    padding: 10px 16px;
    background: #fff;
    border-bottom: 1px solid #eee;
    scrollbar-width: none; /* Firefox */
    margin-bottom: 15px;
    min-height: 53px;
  }
  
  .status-slider::-webkit-scrollbar {
    display: none; /* Chrome/Safari */
  }
  
  .status-tab {
    display: inline-flex;
    align-items: center;
    padding: 6px 12px;
    font-size: 14px;
    font-weight: 600;
    border-radius: 20px;
    white-space: nowrap;
    background: #fcecec;
    color: #c62828;
    cursor: pointer;
    transition: 0.3s;
  }
  .status-tab-b {
    display: inline-flex;
    align-items: center;
    padding: 6px 12px;
    font-size: 14px;
    font-weight: 600;
    border-radius: 5px;
    white-space: nowrap;
    background: #fcecec;
    color: #c62828;
    cursor: pointer;
    transition: 0.3s;
  }
  .status-tab-b.commented {
    background: #e3f2fd;
    color: #1976d2;
  }
  
  .status-tab .count {
    background: #fff;
    border-radius: 12px;
    padding: 2px 8px;
    font-size: 12px;
    font-weight: bold;
    margin-left: 6px;
  }
  
  /* Active tab */
  .status-tab.active {
    background: #d32f2f;
    color: #fff;
  }
  
  .status-tab.active .count {
    background: rgba(255, 255, 255, 0.2);
    color: #fff;
  }
  
  /* Status-specific styles */
  .status-tab.pending {
    background: #fff3cd;
    color: #d48806;
  }
  
  .status-tab.resolved {
    background: #d4edda;
    color: #2e7d32;
  }
  
  .status-tab.escalated {
    background: #f8d7da;
    color: #c62828;
  }
  
  .status-tab.commented {
    background: #e3f2fd;
    color: #1976d2;
  }
  
  .status-tab.leaved {
    background: #f3e5f5;
    color: #7b1fa2;
  }
  
  /* Filter button */
  .filter-btn {
    position: fixed;
    bottom: 20px;
    right: 20px;
    width: 48px;
    height: 48px;
    background: black;
    color: white;
    border: none;
    border-radius: 50%;
    display: flex;
    align-items: center;
    justify-content: center;
    z-index: 1001;
  }

  /* Overlay */
  .overlay {
    position: fixed;
    top: 0;
    left: 0;
    height: 100vh;
    width: 100vw;
    background: rgba(0, 0, 0, 0.3);
    display: none;
    z-index: 1000;
  }

  /* Filter drawer */
  .filter-drawer {
    position: fixed;
    bottom: 0;
    left: 0;
    width: 100%;
    max-height: 90%;
    background: #fff;
    border-top-left-radius: 16px;
    border-top-right-radius: 16px;
    box-shadow: 0 -2px 10px rgba(0, 0, 0, 0.2);
    transform: translateY(100%);
    transition: transform 0.3s ease;
    z-index: 1001;
    padding: 16px;
    padding-bottom: 60px;
  }
.pt-50-cus{
    margin-top: 50px;
    background: #f5f5f5;
    height: 100px;
    display: flex;
    align-items: center;
    justify-content: center;
}
  .filter-drawer.open {
    transform: translateY(0);
  }

  .filter-header {
    display: flex;
    justify-content: space-between;
    align-items: center;
    margin-bottom: 12px;
  }

  .filter-header h2 {
    margin: 0;
    font-size: 18px;
  }

  .filter-clear {
    color: red;
    font-size: 14px;
    cursor: pointer;
  }

  .section {
    margin: 20px 0;
  }

  .section label {
    display: block;
    margin-bottom: 8px;
    font-weight: bold;
  }

  .section .options {
    display: flex;
    gap: 10px;
    flex-wrap: wrap;
  }

  .btn-option {
    padding: 6px 12px;
    border: 1px solid #ccc;
    border-radius: 6px;
    cursor: pointer;
    font-size: 14px;
  }

  .btn-option.active {
    background: red;
    color: white;
    border-color: red;
  }

  .apply-btn {
    margin-top: 20px;
    background: black;
    color: white;
    width: 100%;
    padding: 12px;
    border: none;
    border-radius: 10px;
    font-weight: bold;
    cursor: pointer;
  }

  .back-btn {
    font-size: 20px;
    cursor: pointer;
  }
  .cb-escalated{
    color: #ffffff;
    background-color: rgb(230, 29, 43);
    color: #fff;
    padding: 4px 10px;
    border-radius: 5px;
    font-weight: 800;
    font-size: 13px;
}
.arrow {
    transition: transform 0.3s ease;
    font-size: 20px;
}
.arrow.rotated {
    transform: rotate(90deg);
}

.ticket-item {
    padding: 8px 12px;
    margin-bottom: 8px;
    background-color: #f8f9fa;
    border-left: 3px solid #0d6efd;
    border-radius: 5px;
    gap: 5px;
    display: flex;
    flex-direction: column;
}

.status-badge {
    display: inline-block;
    padding: 4px 10px;
    margin-right: 8px;
    border-radius: 20px;
    font-size: 12px;
    background-color: #eaeaea;
    margin-bottom: 4px;
}

.status-badge.resolved {
    background-color: #d1e7dd;
    color: #0f5132;
}
.status-badge.pending {
    background-color: #fff3cd;
    color: #664d03;
}
.status-badge.escalated {
    background-color: #f8d7da;
    color: #842029;
}
.status-badge.commented{
    background: #e3f2fd;
    color: #1976d2;
}
.uic-fx-sec{
    display: flex;
    gap: 10px;
}
.ticket-list{
    display: flex;
    flex-direction: column;
    width: 100%;
    max-height: 200px;
    overflow: scroll;
}
.dt-dd-sel{
    padding: 10px 12px;
    border: 1px solid #ccc;
    border-radius: 6px;
    cursor: pointer;
    font-size: 14px;
    display: flex;
    width: 100%;
    background: #fff;
}
.hb-sec-inn{
    display: flex;
    flex-direction: column;
    width: 100%;
}
.hiddenbox{
    display: flex;
    flex-direction: column;
    border: 1px solid #ccc;
    border-radius: 5px;
}
.hiddenbox.active-filter-tkt-sec{
    display: flex;
}
.hb-sec-inn input{
    padding: 10px 12px;
    border: 1px solid #ccc;
    border-radius: 6px;
    cursor: pointer;
    font-size: 14px;
    width: 100%;
    background: #fff;
    margin-bottom: 5px;
}